Air-O-Swiss 32838 Ultrasonic Humidifier
by Air-O-Swiss
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Category: Tools See more product details |
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Tools and Hardware Reviews of Air-O-Swiss 32838 Ultrasonic Humidifier
Customer Review: so so, mediocre
Summary: 2 Stars
Originally we liked this product and bought a 2d one. However the 2d one continues to create problems. It either will not start, requires cleaning every week (indicator light) or makes very strange noises for half an hour or so until finally starting to work more or less. A call to the service department of Air-o-swiss reveals that we have to ship the unit on our expenses ($$$) to them and if something is wrong they might replace or repair it. They don't except the retailer's customer service. The unit requires also regular cleaning (every 2-3 weeks), replacement of the resin for ionic exchange and of the silver stick. Another company (Venta) has a comparible product (Venta 370), which requires maintenance once a year by simply replacing a box, which includes the antibacterial and ion exchange unit - we bought one for another room. Venta already shipped a replacement part to us for their airwasher (another product) without any issues or shipment of the part by us to them. Better service and quality it seems (Air-o-swiss is as you may have thought Swiss, Venta is German, both are in the US as well).Customer Review: This product is TERRIBLE !
Summary: 1 Stars
Two seasons ago I bought 3 (THREE) of these units for our apartment. One for our living room/kitchen area and one for each of our two bedrooms. I maintained them diligently - which is a LOT of work. Within two humdifying seasons all three units were broken - they no longer produced mist of any kind. I tried to contact Air-O-Swiss on many occassions to rectify this problem and their customer service was abysmal. They made a few suggestions, none of which worked. In the end I was told an Air-O-Swiss representative would contact me in an effort to rectify these problems and the whole situation. Six months later I am still waiting for that call. These units were expensive, high maintenance ( and also very expensive for cleaners, filters and ionic sticks) and in the end were just a huge disappointment. Save your money and go for another cheaper brand and save yourself the aggravation. I will never buy another Air-O-Swiss unit, neither should you ! Also, my neighbor just informed me her exact same model is now leaking after just one season. Avoid this expensive and poorly designed product.Customer Review: Best Humidifier on the Market.
Summary: 5 Stars
Bottom line.... If you're someone who actually opens up a products owners manual and reads it before using a product, you will LOVE this humidifier.
If you just fill it with water and turn it on you will have (self made) issues with it.
We've used a LOT of different humidifiers on the market. Most are only good for a few months and then start to have different issues. Other units are better but lack meaningful features. This particular humidifier is without a doubt the BEST one that we have ever used, and we love all of it's make sense useful features. This one's a keeper. Do yourself a favor and glance through the owners manual before using, and you will love what this humidifier has to offer. You can even download a copy of it from their website before buying the unit. Over the years Air-O-Swiss has refined this unit and it is to the point of near perfection now. Just be sure to place it in a good spot in the room according to the units instructions and give it some well deserved up keeping maintenance ever so often and you will be happy camper.
Customer Review: Looks great, works well... I think...
Summary: 3 Stars
Have only been using this for a little over 24 hours. Settings seem to work well, and very easy to program. According to my "external" hygrometer, it has raised the humidity level in the room from 25% to around 40%. But, the digital readout on the humidifier itself has only gone from 25% at start, to 29% now. I know this is inaccruate, as I've been using the external hygrometer for over 30 days with an older humidifier, and today is the 1st day I've seen frost on the windows; meaning it's putting out more moisture than the one it replaced. - If the internal hygrometer is innacurate, that defeats half the reason for choosing this model, which is aotumatic shut-off and turn-on to keep a constant humidity level.
Anyway, looks great and has a ton of options that most do not have. You can see the steam shooting from the output spout, so you know it's doing somthing.
Think I might take it back and exchange for the exact same model. Hopfully this one just has a broken hygrometer... Hopefully, as I've seen a previous post that listed the same exact issue.
Customer Review: Better than average humidifier
Summary: 3 Stars
Last year I purchased a Bionaire after my old Bionaire humidifier died. I had to return it after a month since the cleaning light came on and wouldn't go off despite repeated cleanings. So, I traded it in for a much more expensive Air O Swiss. It worked beautifully for a month until we retired it for the summer. This fall I cleaned it, replaced the beads and the silver stick and fired it up. It consistently comes on and it resets beautifully after cleaning, Right there that seems to be better than average. However, I have noticed TONS of white dust comes out of it despite new little beads in the cartridge and a new silver stick. I didn't notice it so much last year. I've changed the beads and the stick again after 2 months and the white dust is still accumulating.
Pros: Tank holds 2 nights worth of water set at 40% humidity. Easy to clean and fill. Works consistently. Is pretty quiet. Doesn't seem to bother my allergies or asthma.
Cons: Poor aesthetics (ugly), lots of white dust, and expensive to maintain.