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American Gardener GS48 4-Inch 4.8-Volt Cordless Grass Shear by American Gardener
Product DetailsManufacturer: American Gardener Brand: American Gardener Edition: Lawn & Patio Model: GS48 Publisher: American Gardener Studio: American Gardener Music Label: American Gardener Product features: - Cordless grass shear ideal for grass around flower beds and light shrubbery touchups
- Comfortable safety thumb switch; safety lockout prohibits accidental blade operation
- Stainless steel blades retain sharpness and resist corrosion
- 4.8-volt high capacity NiCad power system; 40 minutes continuous cutting per charge
- 4-inch blades
Accessories:
Tools and Hardware Reviews of American Gardener GS48 4-Inch 4.8-Volt Cordless Grass ShearCustomer Review: Quality review...... Summary: 5 Stars
I am a new owner of a Model GS48 four inch grass clipper. This is a superb piece of equipment that makes trimming around my three and one half acre lawn a pleasant piece of cake. It does have a serious design flaw designed into it that should be addressed however.
It was a 60 mile trip for me to buy it then two more trips to fix it. (180 miles) The pivot pin for the blades does not have adequate depth to secure the retaining pin in place securely. While I was on my maiden voyage, I stalled it accidently on a twig and it stopped cutting grass. I went to the manual and found that a list of materials does not exist in it. I finally opened it up and found the retaining ring stuck in the grease. At the time I guessed that a pivot pin was missing. I took a strong magnet and retraced my tracks. I finally found the pin and reassembled it. It worked fine again until I hit another stick and the unit failed again. This time the retaining pin was lost and I had to do the magnet thing again. Replacing the retaining ring conept did not solve the problem and I decided to purchase a beefier ring. This time I inserted the pivot pin from the inside out with thought in mind that if it came apart again, at least the pivot pin would not be lost. So far I have some stick hits but the assembly stayed together.
This design flaw is a serious quality problem and should have never happened. A simple short meeting with with the staff would have revealed the problem and the solution would have been an easy fix.
I am surprised that there is no way that a customer can contact the people who are responsible for this problem. Dealing with a service group is no insurance that the top officer of the company will receive this information. This problem is a combination Engineering, Purchasing and Quality responsibility.
Description of American Gardener GS48 4-Inch 4.8-Volt Cordless Grass ShearThe American Gardener 4.8-volt cordless grass shear with 4-inch clean-cut stainless steel blades makes trimming fast easy and is especially ideal for the grass around flower beds and light shrubbery touch ups. Using a comfortable safety thumb switch, the safety lockout feature prohibits accidental blade operation. The stainless steel blades are designed to retain their sharpness and resist corrosion, while the 4.8-volt high capacity NiCad power system provides 40 minutes of continuous cutting per charge.
Lawn & Landscaping Tools
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