Aquasana undercounter water filter system
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Tools and Hardware Reviews of Aquasana undercounter water filter system
Customer Review: Great - Until the Housing Cracked
Summary: 1 Stars
We loved this product - easy installation and the water tastes great.
Just outside the warranty the housing cracked due to poor design and cheap plastic. Very disappointing that the manufacturer was unwilling to help.
If you do decide to buy this product despite bad reviews, please be forewarned that replacing the filters can be a pain. The best method is to gently use a ratchet or socket wrench of the proper size to open the housing.
We currently use a gravity system for our water.
Customer Review: Ruined Kitchen Cabinets
Summary: 1 Stars
I owned this product for 4 years. After the third cracked housing (the crack was in the threads of the outlet filter housing; water pressure was not a factor, we decreased the water flow to the filter) and kitchen flooding, I emailed the company. All I received was a sarcastic reply "sorry you had soo many problems." Now I have to replace or try to refinish my custom-made cabinets. Currently I'm looking for a new filter system. I'm also going to install a flood alarm/auto cut-off system to the undercounter water filter.Customer Review: Works Well!
Summary: 5 Stars
I own Aquasana countertop filter that bought 7 months ago. No problems, nice clean better tasting water. Water flow is 1/2 gallons per minute. Acceptable because good filtration requires slow water flow.
Just spoke with representative of Aquasana regarding problems with housing units. They acknowledged the problem existing for unites manufactured before July 2008. Those older units were designed to handle water pressure of 60-70 PSI, while new design is capable of handling water pressure of up to 100 PSI.
Customer Review: Nice system so far...
Summary: 4 Stars
Had this professionally installed under the sink. Has been in for only a month and works as advertised. No leaks etc. The plumber showed me how to easily change the cartridges. He used his own (better) shut-off valve (under the sink) instead of the one supplied.
As to other reviews, if this is plumbed right, there should be no pressure to the unit except when using. So far so good.
I gave it 4 stars because its only been a month.
Customer Review: TOTAL DISAPPOINTMENT.
Summary: 1 Stars
We installed it and it immediately spewed water from the filter casing onto the floor. we tightened it as much as we could, and still - water. This seems like a super flimsy, poorly designed product. I was surprised at how light the filters were - I thought it used a charcoal filtration system - clearly , I did not do my homework.
In their favor, they said they'd refund my c.c. the full amount as soon as it was recieved. we shall see....