Customer Reviews for Aquasana AQ-4000 Drinking Water System

Aquasana AQ-4000 Drinking Water System
by Aquasana

Aquasana AQ-4000 Drinking Water System Our Price: $169.99
Availability: Usually ships in 1-2 business days
Buy Used: from $124.00 (click here)
Category: Tools
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Tools and Hardware Reviews of Aquasana AQ-4000 Drinking Water System

Customer Review: No Problems for years.
Summary: 5 Stars

The people who complain about the product cracking have high water pressure. My water pressure is neither high nor low and when the water comes out of the filter, it comes out slowly. But, im using it for drinking water and i dont mind waiting for it to do its job. Its good water. For those with high water pressure, get a more expensive product or lower the water pressure in your house, and stop complaining. Also the filters on the countertop one are easy to change. I have a shower filter also and it does an excellent job. Ive used these products for over three years and have changed the filter out every year.

Customer Review: Junk! Save your $!
Summary: 1 Stars

Don't buy this product! It's a piece of junk from start to finish! It's poorly designed white plastic prone to breaking. It's difficult to install this item on your faucet, and nearly impossible to change the water filters in six months. Customer service is completely unhelpful and do nothing to make the experience any better. I wasted my money in a product that was marginal on day one, and completely nonfunctional in six months. Don't waste your time and your money. Buy a better water filtration system from the start, that's NSF certified (which is one is not), and get it right the first time. Wish I did ....

Customer Review: (almost) Complete Crap - 2 broken housings in 1 year
Summary: 1 Stars

When it isn't breaking and cracking, it does a great job filtering the water, but I've just gone through my second housing in about 1 year's time. The inferior plastic they use on the housing just gives way under normal pressure.

I was very, very disappointed that, first, they don't back up their products better (yes, they should replace it for free!), and, secondly, they should have corrected these defects long ago. When I contacted the company for the first replacement, they seemed so blasé about my concerns.

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Customer Review: I've been using Aquasana for 3 years - best I've seen
Summary: 5 Stars

I've been using Aquasana for 3 years. The water tastes good.
After using my original unit for 2 years, I moved. I incorrectly installed the new unit with constant high pressure going to it. It soon broke, but when we realized our plumbing error, we bought a new unit and also installed the optional under-sink upgrade (available from Aquasana; Amazon may not have it). That was 1 year ago and it has been working wonderfully ever since.
I recommend the undersink upgrade for reducing clutter around the sink.

Customer Review: Works well for the first two years
Summary: 3 Stars

We have had the Aquasana installed for about 2 years now and all was well until February of this year when the unit started leaking. The water is very clean and pure and it tastes great. However, we have had the system start leaking twice in the last 6 months and both times the cap thread has broken away from the cap so allowing water to leak out. After the second time this happened I'm now researching a new filter system to replace Aquasana - the flooded cabinet is not worth buying another replacement part.
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