Customer Reviews for Brita 42201 On Tap Filtration System, White

Brita 42201 On Tap Filtration System, White
by Brita

Brita 42201 On Tap Filtration System, White List Price: $29.99
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Tools and Hardware Reviews of Brita 42201 On Tap Filtration System, White

Customer Review: Poor product
Summary: 1 Stars

We did the mistake of purchasing this product before checking reviews online. We should have known better. The filter works great, when it stays on the faucet. Unfortunately, the construction is very poor and that does not happen often (and now it does not happen at all). For a couple of months we had to struggle with the screw mechanism. There are only 2-3 threads which keep the unit on the faucet, and the water pressure will sooner or later un-screw the mechanism which will then fall off. This then started happening more and more frequently and now it reached the point where the unit has become completely useless. The only way to use it is to have just a trickle of water coming out of the faucet, to reduce the pressure to a minimum. As you can imagine, this is immensely impractical.

On the bright side, when the unit is in place, the filter seems to work fine. The filtered water has no taste at all and I liked it significantly better than any spring water I have had in the US. But, again, the unit is so impractical that the whole system is now completely useless, so water quality is ironically not something we can care about, because the unit is now unusable...

Also, a filter lasted about a month. Our household usually consumes about 600 gallons of water every TWO months, including showers, laundry, everything. So my guess is that we consume about 50 gallons of drinking water per month. BRITA tells you that one filter will last for "100 gallons or four months, whichever comes first". I do not see how this can be true.

Overall I am unhappy with this product and will not buy again. Not recommended at all!

Customer Review: Not perfect, but ....
Summary: 4 Stars

we like it better than their competitors.

We live in a rural area where the water, while legally potable most of the time, is frequently cloudy or has a "flavor". While flavored water can be pretty good, we don't want it "on tap".

We have used these for about five years. We just plan to buy a new one about once a year. The holes the water comes out of on the bottom seem to enlarge over time and spray in strange directions. The threads don't hold well after a while and it comes loose.

But, we've had comparable problems with the other faucet mount filters, too. We've had fewer problems with the Brita and stay with it.

We do like the 3-way option of regular unfiltered, spray unfiltered and filtered. It is easy to keep clean and to change the filters. And, the water tastes like it's supposed to; non-flavored.

Since the unit comes with a filter, the annual investment in one is not a big expenditure. We also buy the replacement filters from Amazon. Don't wait until the last minute do buy them, though. They change prices quite often and you can get very good buys if you check often for deals.

Brita On Tap Replacement Filters, White, 2-Pack
Brita 42401 On-Tap Replacement Filter, 1-Pack

Customer Review: Great Filter, but design flaw with easy fix
Summary: 4 Stars

Yes the adapter stinks, if you e-mail Brita they will send you out a metal connector with longer threads free of charge as well as a new unit if yours was damaged due to the cheap plastic connector, no receipt necessary. I sent the e-mail and it took about 2 weeks for the response and to have the piece shipped as well as a brand new unit, that's not bad. I lost two units because of this design flaw but they replaced one and gave me the metal adapter and the unit has worked great ever since. I lost $30.00 cause of the one unit, but you can't put a price on the safety of what you drink and Brita is a GREAT filter. Out of all the other units similiar there connection method is pretty much the same. If you buy one on Amazon just hit your local hardware store before you install it and you can find the metal connector, its cheep like 1 to 2 dollars.

I ended up going with the Culligan under the counter water filter in the long run. It freed up my faucet which the spout was rather short, the whole this cost me $80, but that is with $30 in extra parts, I bought flex lines with compression fittings on the end for easy install, took about ten minutes. With the Culligan I was able to drill through my stainless steel sink and install a separate faucet. The Culligan filter is good, no doubt, but Brita definitely makes a better filter, no doubt, they don't offer the under the counter device that's why I went with Culligan.

Customer Review: Difficulties
Summary: 4 Stars

So, I had the previous model and received this one for free as a replacement when the earlier model broke after 1 year. This one did not fit my faucet, and the included adapters were not at all helpful. So I called Brita and they sent me a set of 3 new metal/chrome adapters. Well, two of these adapters did not fit my faucet at all and the third one was just and extension connection, with female and male threading of the same size. Anyways, using the extension piece, I was able to figure out that the problem was that the included rubber washer with mesh screen did not allow enough of the filter to screw on the faucet and form a tight fit, so the unit would fall off and water would splash everywhere, every time I attempted to filter the water. I then realized that after 1 year of use, the rubber washer-mesh screen piece from my previous filter was thinner due to compression and as soon as I switched this out, the unit fit as it was supposed to, without the need of any adapters. They should just make the part that screws onto the faucet a bit taller so the there is a greater length of threading. If they made the threading a little more aggressive, so it holds tight, it might be nicer too. Or they could sell thinner washer-screen mesh, that'd be easiest and best!

Customer Review: Great, once Brita replaced the adapters and base unit
Summary: 3 Stars

The unit I recently purchased now works perfectly after Brita sent replacement metal adapters and a complete new base unit and filter cartridge. The plastic adapters Amazon originally included allowed the unit to repeatedly fall off the faucet with the *slightest* touch. After Brita sent, gratis, metal adapters, things were great until I ran hot water through the unfiltered spray channel (which is normal use), whereupon the base unit repeatedly fell off the metal adapter. Brita sent, gratis, a new base unit and all is well - thanks, Brita. I'd used an older and visually identical Brita unit for years with no problems. Months ago, I'd bought from, and for similar reasons, returned to Amazon the same Brita filter system. I'd hoped the recent purchase would work better. Thanks to Brita customer service, it did.

Possibly some units with unsatisfactory adapter and base unit thread dimensions were produced and Amazon sent one of those each time. I've had a similar experience with two other Amazon purchases prior to that. Five stars to Brita for service, three to Amazon for satisfactorily handling the returns, but based on my experience, I'm a bit cautious about stale products. Possibly one customer's return is another customer's new delivery?
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