Liftmaster Chamberlain 387lm Wireless Keypad
by Chamberlain
 |
Our Price: $14.50 Availability: Usually ships in 1-2 business days Buy Used: from $13.00 (click here) Category: Tools See more product details |
Product Details
Manufacturer: ChamberlainModel: 387lm
Product features:
- Completely wireless - powered by one 9-volt battery (included)
- Single manufacturer/single frequency design - you pick the manufacturer and frequency for the garage door you want to open
- Weatherproof, slide-up protective cover
- Backlit keypad makes numbers easy to see, even in the dark
- Contact Chamberlain Liftmaster to make sure the 387LM is compatible with your opener.
Tools and Hardware Reviews of Liftmaster Chamberlain 387lm Wireless Keypad
Customer Review: Soltuion For Older garage door openers
Summary: 2 Stars
I couldn't use this item as it was sent, but it turns out it might have been great, were it not for their sorry tech support.
I have an older overhead garage door opener (from Overhead Door) and the "Product Description" when I ordered this indicated that it worked with 99.9% of all overhead doors (as does the garage door opener in our new car that works fine). Well, our model is too old to work with this item. Getting in touch with Chamberlain customer service was difficult. Their Tech Support phone number goes to a variety of voice mail automated answers - none of which could simply tell me if it would work with my model or did I need to return it. They had a 'live chat' feature on their website, but even when the website said it was up, after you tried, you got a message saying it couldn't connect for some reason. I sent in a email to their tech support to which they replied without reading that I needed to try a certain button combination (that I had tried and indicated in the email). That, of course, did not work. Another email and this time they read it and said it would not work with my model and to send it back. I did and got the refund.
Almost end of story. NOW: HOW TO GET ANY (ALMOST) OPENER TO WORK WITH A KEYPAD
A few days later, I got another tech support email saying, "In order to allow the Clicker remote control to communicate with your opener, you would need to purchase an "external receiver". Our model 365LM receiver plugs in to a standard electrical outlet, and connects to your opener using two wires that can be attached to the same wire terminals that are used by the hard wired wall control button." That is what I wanted to know in the first place.
Unfortunately, I had already sent the unit back and decided just to hide key outside, a simpler but lot less fun solution.
Chamberlain has since sent a couple more emails telling me how important customer satisfaction is to them and I whined this same story in response (i.e. how their voice mail is poor and the chat doesn't work) but they never replied to my complaints. However, at least the description is clearer now.
Description of Liftmaster Chamberlain 387lm Wireless Keypad
The 387LM Keyless Entry is compatible with the following brand openers: Genie® Intellicode 1995 to Present, Linear/Moore-o-Matic® from 1997 to Present, Stanley® from 1998 to Present, Overhead Door CodeDodger® 2005 to Present, Wayne-Dalton® from 1999 to Present, Craftsman®, Chamberlain®, LiftMaster® , 300/310/315/372/390 MHz compatible. Note: Not compatible with Marantec or Hormann, Overhead 312Mhz, 360Mhz, 380Mhz, 390Mhz Openers. To verify if this is compatible with your opener, contact an Amazon seller for this item.Tracks & Rollers Tools
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