Steel Yard Cart With Collapsible Sides, STEEL YARD CART W/SIDES
by Do it Best Imports
 |
List Price: Category: Lawn & Patio See more product details |
(Click here)
Product Details
Manufacturer: Do it Best ImportsBrand: Do it Best
Publisher: Do it Best Imports
Studio: Do it Best Imports
Music Label: Do it Best Imports
Tools and Hardware Reviews of Steel Yard Cart With Collapsible Sides, STEEL YARD CART W/SIDES
Customer Review: WHEEL FAILURE AND NO CUSTOMER SUPPORT BY TRICAM
Summary: 2 Stars
I thought this product was great, until the wheel broke and fell off. This product looks and feels very sturdy, but will not carry near the rated load without the weld at the wheel hub failing, causing the wheel to separate from the wheel hub and tipping the cart and the load. Don't allow your kids or grandchildren near a loaded Gorilla Cart. Tricam, the manufacturer, customer support does not respond to email and does not return phone calls. Before purchasing this cart, or any other Tricam product, like Gorilla Ladder, you should test customer support as if you had a problem with the product in which you are interested. My internet search finds many others experiencing the wheel failure on the Gorilla Cart garden/dump carts, and lack of customer support from Tricam.
After two weeks, Tricam finally returned email. They charged $11.58 to ship a replacement wheel under warranty, but they did not tell me the wheel was not currently available. When I did not get the replacement wheel in a week, I called and was told it was on back order and would be a couple weeks. Multiple times I called and was given the couple weeks line, repeatedly. The order was placed 5/5/10 and received 7/24/10. That's more than two and one half months of withholding information about shipping delay. They sure grabbed my money right away, though. The only note I can make in their favor is the new wheel has a reinforced hub. They should have sent a whole set of reinforced wheels. Good luck to you if you buy a Tricam product and need customer service, 'cause you'll find, as I did, it truly sucks.
Description of Steel Yard Cart With Collapsible Sides, STEEL YARD CART W/SIDES
Steel yard/garden cart features 13" pneumatic wheels and a load capacity of 1000 lb. 48" x 24" platform with 13'5" collapsible sides. Color: Green.Tools and Hardware
Bestsellers in Tools
Sophies World (Chinese Edition)by qiao si tan ·jia de
Wall Art City; Writers Publishing House; Published: 2010-01-05; Paperback; Book
Best price: $13.99
NEW JDD 75W 75 Watt 120V E26 Clear Halogen Light BulbCBconcept DeSign; CBconcept DeSign; CBconcept DeSign; Lighting
Best price: $5.99
Wall Decor Removable Decal Sticker - Colorful ButterfliesWall decor; Lemon Tree; Baby Product
Best price: $10.95
OEM Car Charger for your brand new Sanyo Cellular Phone, Version 011!Generic; CE
Price in other shops:
OEM Blackberry Motorola LG & Hitachi Car Charger for your Mobile Cellular Phone. (Version 2.002)Generic; CE
Best price: $2.99
Price in other shops:
SEM 15713 - COLOR COAT AEROSOLS-Ladera, 16 oz. AerosolSEM; SEM; SEM; Automotive Parts and Accessories
Mighty Bright silver Xtraflex LED Book Lightmighty bright; Mighty Bright; Published: 2010-12; Kitchen; Book
Best price: $6.72
Price in other shops:
Heavy Gear Slotted Hex Bases (25)DP9; Tools
Best price: $12.15
Flexible LED Book Light - Great for Jigsaw Puzzles too!UltraOptix; Toy
Best price: $9.98
Family Planner 2012 Wall Calendar with Stickersby DateWorks
Trends International Calendars; Published: 2011-08-01; Calendar; Book
Price in other shops: