Drill Doctor DD750X Drill Bit Sharpener
by Drill Doctor
 |
List Price: Our Price: Calculated in a shopping cart Availability: Usually ships in 24 hours Category: Tools See more product details |
Product Details
Manufacturer: Drill DoctorModel: DD750X
Product features:
- Drill bit sharpener sharpens high-speed steel, masonry, carbide, and TiN-coated bits
- Sharpens 3/32-inch to 3/4-inch standard twist bits and creates split points
- Replaceable diamond sharpening wheel
- Includes custom blow-molded plastic case
- 7-3/4 pounds; 3-year warranty valid only in North America on 110-volt power sources
- Drill Doctor DDSB Spade and Twist Drill Bit Sharpener
- Work Sharp WS2000 Tool Sharpener
- Prazi Drill Gadget PR-1500 Manual Drill Bit Sharpening Tool
- Irwin Industrial Tools 11119 Metal Index Spiral Flute Screw Extractors with Left Hand Cobalt Drill Bits Set, 10-Piece
- This Old House
Tools and Hardware Reviews of Drill Doctor DD750X Drill Bit Sharpener
Customer Review: Works fine after making me repair it myself
Summary: 2 Stars
Wrecked a considerable pile of drill bits with this one. Mine went "ziiiiing-tick" instead of the "ziiiiiing" the video tells you it should sound like. Just a tiny tick, but since I've never even seen a drill doctor before, and not knowing the "tick" was evil, I continued on. First bits were OK, but got worse very quickly. The angle was getting worse and worse on every bit I sharpened. Which led me to believe I was doing it wrong... so I kept practicing and watching the video, and practicing for hours until most of my drill bits were short and wrecked. By that time, the "ziiiiing tick" was a "ziiing-TWACK", by the way.
Being the curious guy I am, I removed the guard and side plug and put a strong light in front so I could see exactly why it was wrecking my drill bits, what was I doing wrong? Well, I found the grinding wheel was not firmly held down by the spring loaded twist-on retainer. (I don't know if the retainer wasn't put on properly by the factory, or if the spring wasn't seated correctly... all I can say is I could spin it with my finger at first, then it was tight after I removed it and reinstalled it)
Any way, the momentum of the wheel allowed it to start grinding each bit, then the wheel would stop in the mid turn of the drill bit, while the motor continued to turn full speed. It's quite loud, so there was no way to know this was going on without seeing it. The "tick" noise was cause by the shaft quickly spinning up the wheel when you finished the sharpening cycle of the bit and it pulled away. Of course every time the wheel was stopped, the shaft spinning it the middle of it ground some more metal away, making the wheel looser and looser, so the "tick" became a "twack". The wheel stopped sooner as it got looser, which is why the bits were becoming worse for me, not better, with practice, LOL. (The bits were all sharpened with a backwards angle, because the wheel spinning would grind down the leading edge of the bit and then skid to a stop, leaving the heel of the bit intact.)
So , I call the 800 number, nobody there. call again, left message with name and number, nobody returned the call. Left message with receptionist, nothing.
I called pretty much every day, actually for well over a week. Left lots of messages. Receptionist left messages for them too. The receptionist was even saying "wow, nobody has phoned you back yet?? " after a week.
Eventually, about 10 days later, I finally get a hold of somebody (note that they still hadn't returned a voicemail yet), and I explain it to them. They can't do anything about it, and all I get was another number to phone for the repair tech. (sigh)
So that guy only takes two days to get a hold of, and I explain it to him.
All I wanted/expected was to send in my receipt (receipt dated about 15 days old now) and the wheel/retainer, which is now all stripped out, and get a new wheel and retainer on warranty (PS this machine is brand new). Nope. I have to mail the entire unit to them, they will "fix" it or send me a refurb. The guy says probably a refurb, since he isn't allowed to disassemble them in any way. (!) The guy seems nice enough, and explains his hands are tied since Drill doctor won't mail him any parts either.
Shipping the ENTIRE unit across the country costs almost twice than just going and buying the grinding wheel at a local store to begin with! Ugh. Phoned the original 800 number a bunch more times, nobody there, nobody phones back. Over a week later somebody actually calls me back (from the first voicemail I assume, 22 days prior), and the result is the same.
No, I can't mail the screwed up wheel and retainer to them for warranty replacement. Mail the entire (brand new) unit in to Drill doctor (at my expense), and they'll ship you a refurb. They don't do "parts" at all, apparently.
So, end result is, I bought a new wheel, fixed up the retainer a bit to properly hold it down, it works fine. Not "superb" or "like new" , but considerably better than hand sharpening for sure.
My view of Drill Doctor as a company, and their customer support? I really *hope* I never need warranty again. That was a terrible experience. You really get the feeling that nobody really cares there, but the receptionist who unfortunately can't do a thing for you.
Things break, that's a expected. And sometimes things are DOA, that's life. That's what warranty is for.
But when your only warranty support is an 800 number with voicemail, and they can't be bothered to ever phone you back, that's really horrible.
The fact that they won't send you a replacement part is not great either, but it was the total lack of customer service was the real disappointment here. Around 3 weeks waiting for them to return a voicemail was a bit extreme, while I have a brand new top of the line DOA Drill doctor sitting on my bench.
I am giving two stars, since the machine works fine now, just like it's supposed to... but I can't give it more since it cost me several weeks of phoning, and 30 dollars out of my pocket to finally make it work, from brand new out of the box, and there is little to nothing for warranty support, parts, and customer service.
Description of Drill Doctor DD750X Drill Bit Sharpener
Make your work faster and easier while saving yourself money sharpening your dull and broken drill bits with the Drill Doctor 750X 3/32- to 3/4-Inch Drill Bit Sharpener. Designed for the serious tool user, this professional, easy-to-use system makes it simple to keep a sharp, perfectly angled cutting edge on bits you use often, and it can even be used to put an edge back on broken bits.
| |||
 Inside the Drill Doctor is an industrial-strength diamond sharpening wheel. View larger. |
 The Drill Doctor is compact and easy to use. View larger. |
 Sharpening dull and broken drill bits saves you time and money. View larger. |
Whether you're a professional tradesperson or a serious hobbyist, you know that a dull drill bit can waste valuable time, result in lower-quality work, damage work materials, and shorten your drill?s life.
But unlike the relatively straightforward task of sharpening flat blades, sharpening drill bits by hand is a cumbersome and difficult task. This is what makes the intuitive, easy-to-use Drill Doctor sharpener so useful.
Three Easy Steps Ensure Bits Are Sharp and Effective
With the Drill Doctor 750X, you simply align the bit by setting it against the stop and locking it in place. To sharpen the bit, you turn the chuck an even number of half turns, depending on the size of your bit. As you sharpen, long jaws hold the bit precisely in place, and jaw guides eliminate jaw twisting on small bits. This secure alignment system ensures that you maintain accurate bit geometry and don't damage the integrity of your tools.
Once the bit is sharpened, the Drill Doctor 750X gives you the option of making a unique BACK-CUT split-point bit that gives your bit an extra-narrow chisel point, making it faster to penetrate and less likely to wander on the material you are drilling in to.
Additionally, the drill point splitting port offers a "Push to Stop" design that will prevent over-splitting the bit point. The adjustable material take-off allows you to change the amount of bit material that is removed to accommodate large, broken bits or extend the life of small, precision tools.
Engineered for Versatility and Flexibility
The same chuck can be used to sharpen bits of all sizes, from 3/32- to 3/4-inch, whether they are English, metric, or letter gauge bits. The Drill Doctor 750X sharpens a wide variety of bit types, from high-speed steel, carbide, cobalt, TiN-coated, masonry, and split-point bits for working with metal.
Professional Design and Construction for Durability
For added durability, the Drill Doctor 750X features a metal split-point port and a die-cast point angle shuttle. The tool relies on a permanent-magnet motor that produces consistent power, regardless of speed or load.
The Drill Doctor 750X also relies on an industrial-strength diamond sharpening wheel that won't change shape over time, and a cool design that means bits don't heat up and lose their tempering as you sharpen them. This wheel, which is good for about 200 sharpenings, is easy for users to replace.
As a bonus, the Drill Doctor 750X comes with a rugged shell case, making it easy to transport to the job site. This durable case offers internal storage space for your Drill Doctor, two chucks, two sharpening wheels, and a storage area for small drill bits or other accessories.
The Drill Doctor is backed by a three-year manufacturer?s warranty.
What's in the Box
Drill bit sharpener, hard-shell carrying case, user guide, and instructional DVD.
Accessories Tools
Fein 63717082011 60 Grit Velcro Sandpaper, 50-PackFein; Tools
Best price: $19.55
Price in other shops:
Fein MSX-220 220 Grit PSA Sandpaper (50-Pack)Fein; Tools
Price in other shops:
Delta 35-593 8-Inch 48 Tooth TCF Radial Arm Saw Blade with 5/ 8-Inch ArborDelta; Tools
Price in other shops:
Bosch T101D 4-Inch 6-Tooth T-Shank Jig Saw Blades (5-Pack)Bosch; Tools
Best price: $2.49
Price in other shops:
DELTA 31-809 2-Inch 120 Grit Sanding Sleeves for 31-780 Spindle Sander (6-Pack)Delta; Tools
Best price: $22.95
Price in other shops:
DELTA 31-805 1-1/ 2-Inch 80 Grit Sanding Sleeves for 31-780 Spindle Sander (6-Pack)Delta; Tools
Price in other shops:
DELTA 31-796 1-Inch 80 Grit Sanding Sleeves for 31-780 Spindle Sander (6-Pack)Delta; Tools
Price in other shops:
Delta 34-254 Dado InsertDelta; Tools
Best price: $27.99
DEWALT DW6654 Reversible Carbide Blade Set (for DW677, DW678, and DW680K)DEWALT; Tools
Best price: $10.43
Price in other shops:
DEWALT DW7082 Vertical Clamp, for the DW703, DW706, and DW708DEWALT; Tools
Price in other shops:
Neiko Professional Grade 8-Piece Impact Socket & Adapters - Reducer SetNeiko Tools; Tools
Best price: $13.40
Price in other shops:
Work Sharp WSKTS Knife and Tool SharpenerWork Sharp; Tools
Best price: $68.91
Price in other shops:
Work Sharp WSSA0002005 Coarse Abrasive KitWork Sharp; Tools
Best price: $12.29
Price in other shops:
Work Sharp WSSA0002043 Fine Abrasive KitWork Sharp; Tools
Best price: $12.19
Price in other shops:
DEWALT DW1269 29-Piece Cobalt Pilot-Point Metal Drill Bit Index SetDEWALT; Tools
Best price: $75.60
Price in other shops:
Work Sharp WS3000 Wood Tool SharpenerWork Sharp; Tools
Best price: $181.50
Price in other shops:
Drill Doctor DA02105PF Left Handed Reverse Twist 3/ 32-Inch to 1/ 2-Inch Chuck for the Drill Doctor Models DD500X and DD750X onlyDrill Doctor; Tools
Best price: $34.95
Price in other shops:
Drill Doctor DA31325GF 100 Grit Sharpening WheelDrill Doctor; Tools
Best price: $18.49
Price in other shops:
Drill Doctor DDSB Spade and Twist Drill Bit SharpenerDrill Doctor; Tools
Best price: $94.50
Price in other shops:
Drill Doctor DA31320GF 180 Grit Diamond Replacement Wheel for 350X, XP, 500X and 750XDrill Doctor; Tools
Best price: $14.49
Price in other shops: