 |
Tools and Hardware Reviews of All in One Clamp A-50 50-Inch Grip Clamp Guide w/T-trackCustomer Review: E. Emerson Tool Customer Service????? Summary: 1 Stars
6/22/08 Ordered this item on April 24th 2008 and it was promptly received. Upon examination I noticed that it would not work. Returning the item was not an option, so I looked up e emerson tool online and was happy to find a useful website with exploded views of their tools. It was obvious that the tool was missing a part. An e-mail was sent and I waited.... On may 22nd I received a reply stating that they were short handed and they were sorry that it took so long to get back to me. I was assured that the part was now in the mail.... As of 6/22/08 no part has arrived, I have sent a couple of e-mails to emerson in the last few weeks and have received no reply. Most small companies I deal with try to ensure that customer service is taken care of quickly. I have no problem allowing for a company being "short handed". But, this low level of service is unusual, especially during difficult times. A satisfied customer will tell a couple of people, an unsatisfied customer will tell everyone they meet! The tool looks like it might work well, I have no way of knowing. And do not plan to try their other items.
Customer Review: An OK product Summary: 2 Stars
I do alot of dado cutting with a router and have used a straight edge of red oak with two clamps as a guide. I saw this product and thought wow this would eliminate tha clampting and it would be self sqauring thus minimize time for measuring. Not so! The product does not self square despite what you would think so if you do not take care in how you position ( measure both ends of dado ) you will get off sqaure cuts. Also, I tried working with it on 3/4 inch plywood bookcases I was making for a client and on four of five tries when I pushed router against straight edge it moved. I am back to the red oak straight edge for this project.
One more note, I thought by getting the 50 incher that I would have more flexibity, but on short pieces like 12 and 15 inch wide plywood be careful you need to brace the Clamp or the long end will pull your work up.
Maybe I will conquer getting the clamping action to work, but in my opinion it is not a time saver.
Customer Review: marginally useful Summary: 2 Stars
Not horrid but without the All in One Clamp #WJ Wide Jaws Fixture for All in One Clamp (2-Pack) for another $17 per clamp, the clamp faces are too narrow to make contact with anything but flat boards. The T track is of no use as its a peculiar size so they get to sell more accessories. They do work OK as a straight edge but not nearly as good as the Bora 540950 50 Inch Aluminum Guide Clamp Edge, they make a bunch of sizes. I thought I was getting a good deal from Rockler on a blow out set of 24", 36" and 50". Turns out to not be a good deal after all. I see now why they are getting rid of them cheap.
BTW I thought that the marking tape was a good idea--NOT! It is hard to align accurately and even that is dubious. Maybe OK for rough framing but not otherwise.
Customer Review: Excellent Product Summary: 5 Stars
After I figured out how to get it to clamp down properly, I have zero complaints about this product. The instructions on the box are kind of like the "rabbit and turtle" instructions on a lawnmower: Not very descriptive, and they fail to mention the "click lock" mechanism on the rear jaw.
Once you perform the click lock, this thing does NOT move from the position you put it in.
I have the 50" model, and I am going to purchase a shorter one for smaller work.
I did encounter their customer service when I could not immediately get it to clamp down on my workpiece, and I have no complaints about the experience. They were not rude, discourteous or arrogant as has been suggested in other reviews.
Lacking the funds and space to own a panel saw, this, combined with a good blade on your circular saw, is the next best thing!
Customer Review: Save your money Summary: 1 Stars
I bought this in addition to the wide jaw accessory clamps. I fought with it and got it to work a couple of times, however it's not in the least self-squaring, even with the "wide jaws". I added 8" sections of hardwood to the wide jaws in order to increase the width of the clamping surface and that was a marginal improvement at best. Unfortunately it's still prone to shifting on you even when it feels like you've really snugged it up. Finally I was using it today and the movable side refused to slide smoothly or actually engage to clamp at all. I'm now back to using a quality level and clamps as my straight edge. Faster to set up and it doesn't slip.
After four mediocre uses of it and one total failure, in addition to it making me recut and replace two fair sized pieces of walnut because of it slipping, this is going out with my recycling.
More Customer Reviews: ‹ 1 2 3 4 5 6 7 8 9 10 ›
|
 |
|
|
|