Eco-heater 602 High-Efficiency Electric Panel Whole-Room Heater

Eco-heater 602 High-Efficiency Electric Panel Whole-Room Heater
by Eco-heater

Eco-heater 602 High-Efficiency Electric Panel Whole-Room Heater List Price: $119.95
Our Price: $83.87
You Save: $36.08 (30%)
Availability: Usually ships in 1-2 business days
Category: Home
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Product Details

Manufacturer: Eco-heater
Brand: Eco-heater
Edition: Kitchen
Model: 602
Color: White
Publisher: Eco-heater
Studio: Eco-heater
Music Label: Eco-heater
Product features:
  • Wall-mount electric panel heater for rooms up to 120 square feet
  • Efficient convection technology creates natural circulation of warm air
  • Hard wire or plug in; simple on/off switch; safe to use around kids and pets
  • UL listed; can be painted to match any decor; mounting kit included
  • Measures 23-1/4 by 23-1/4 by 3/8 inches; 2-year warranty

Tools and Hardware Reviews of Eco-heater 602 High-Efficiency Electric Panel Whole-Room Heater

Customer Review: Unsafe Product and Terrible Customer Service
Summary: 1 Stars

I have to agree with some of the other reviewers of this product (see same product sold by Amazon). I purchased ECO wall mount heater for a small upstairs room that sits over the garage, and is usually 5-10°F degrees cooler than the rest of the house. After an overnight use, my daughter said the unit was giving off a funny smell. I checked the unit and saw lightly discolored banding down the middle. I touched it and it was VERY hot, despite the product literature claiming it was touchably warm and safe to touch and paint.

Pros: Wall mountable, low energy use

Cons: Unsafe, overheats, smells, discolors, and generally a poor product. The installation was straight forward for me, but the item is heavy and mounting could be a challenge for those not comfortable using a wall templated, wall anchors, independent post mounts, and the weight of the unit. You need to mount it close to a plug, knee to waist height, and use a thermostatic control (I purchased the LUX WIN100 that the manufacturer recommended). The heater is larger than it appears here, and I thought it was ugly as well.

Details:
I used my Black & Decker TLD100 - calibrated and tested with toaster oven set to 250°F (read 250°F) and a cup of hot water from a temperature select source 192°F (read only 188°F). I checked the room with the TLD100 which correctly read the room temperature when compared with Lux WIN100 (manufacturer recommended thermostat for the ECO heater) at 69°F. I turned the heater back on, waited about an hour, tested the temperature, and the unit reached a surface temperature of 217.5°F with an air reference temperature of 71°F, far above established Safe Touch Temperatures (STT) and nothing close to "warm touch" as stated by the product literature and not safe for standard wall coverings such as paint and surface markers.

UL and OSHA protective guidelines for contact by unprotected skin:
140°F longer duration, potential burn/skin damage
150°F short duration, potential burn/skin damage
190°F contact burn, scalding
220°F water boils, 3rd degree burns

The unit had a 5 year warranty, but the seller has refund/return policy of 14 days for defects, and a 7 day full refund return policy. As I had only had the unit for 4 days, I contacted seller, Hardware Sales (an Ace Hardware Reseller), to return the item. I included details of the overheating to 217.5F, foul acrid smell, light cracking along edges, and the light discoloration. I advised the seller that I simply wanted to return the product for a refund, not a replacement, as I felt the product was unsafe. The Seller responded with a demand for pictures and stated once they received the pictures "they would let me know their decision." I assumed they misunderstood, as I had only received the unit 4 days prior, and was returning within the 7-day full refund period, and stated that pictures were pointless as the primary problems were over-heating and smell, and I had already fully repacked and sealed the unit for return. They said I could pay for my own return. I filed a complaint with Amazon regarding the purchase.

Bottom line: This is a faulty product, based on my experience and other reviews, and the seller was both arrogant seller and uncooperative. I would avoid the product due to risk, and avoid the seller altogether.

Description of Eco-heater 602 High-Efficiency Electric Panel Whole-Room Heater

Think green this winter! Heat an entire room 75% more efficiently than conventional electric heaters! Eco Heater leverages the physics of heat convection to create an effective and economical heating solution that pays for itself time and time again! The world's most economical room heater, Eco Heater quickly mounts on any wall to deliver the heat you need without sending your electricity bill through the roof. It uses just 400 watts of power, compared to 1500 watts of other heaters, and operates without noisy fans that circulate dust, mold and pollens throughout the room. Also has paintable design so it blends in with your decor and on-board on/off switch. Uses standard AC outlet. 23-1/4 x 23-1/4 x 3/8. 2-year limited warranty.

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