Electrolux EL6984A Harmony Ultra Quiet Canister Vacuum
by Electrolux
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Product Details
Manufacturer: ElectroluxBrand: Electrolux
Edition: Kitchen
Release Date: 2003-11-01
Model: EL6984A
Publisher: Electrolux
Studio: Electrolux
Music Label: Electrolux
Product features:
- Ultra-quiet operation--so quiet you can clean while others are sleeping
- Designed for convenience--clean difficult areas with telescopic wand
- Adjust for different surfaces with motor speed control and turbo nozzle
- Attachment parking device provides stability for compact storage
- 2YR DOP APPLIANCES UNDER 1500 NIC
- 5YR DOP APPLIANCES UNDER 1500 NIC
- Electrolux EL202F Anti-Allergy s-bag
Tools and Hardware Reviews of Electrolux EL6984A Harmony Ultra Quiet Canister Vacuum
Customer Review: First one is great, but second one howled!
Summary: 3 Stars
It is hard to decide how many stars to give, because I have ordered 2 of these and the quality was very different! First, I got an Electrolux EL6985A Harmony vacuum from Amazon in 2006, and that one definitely deserves five stars. Then I ordered an EL6985B as a present in 2008, and it had such problems that we had to send it back. I hope Amazon processes my refund quickly!
First, my beloved old EL6985A: it is quiet, lightweight, powerful, and really rather cute. To the extent that it's possible to make me like cleaning the floors, this machine does it. I ordered this after researching HEPA vacuums for allergy control. It does a better job of filtering than my old (more expensive) Hoover. (By the way, I recommend the Clinic bags -- Electrolux S-Bag Clinic Vacuum Bags, Set of 4 -- when your reorder. They cut down on the dust inside the compartment and save on how often you have to change the HEPA filter.) It was really important to me to get a vacuum that was lightweight and easy to move, and this was the lightest HEPA vacuum I found. Also, the automatic cord winder, carrying handle, sliding adjustable power control, and little bracket for storing the hose and tube are very nicely designed. It has been trouble-free for almost 2 years. Not surprising then that when my mom needed a new vacuum recently, I wanted to get her another one just like mine. But then. . .
The hated new EL6985B: far from being "Ultra Quiet" as advertised, this new machine literally shrieks. Even on low suction, it makes an intermittent really loud whining howl. It is not a problem of the hose being blocked or the bag being full -- it just sometimes makes a terrible high pitched sound. The noise comes and goes, but using the tools that came with the vacuum only makes the problem worse. And I don't care how lightweight and powerful a vacuum is if it makes a startling noise that makes the dog start howling! Also, while all the gadgets on my old one work smoothly, on the new one the clip on the extension tube (where it latches onto the hose) absolutely refused to release. It took quite a bit of effort to get it to work so we could box the whole thing up and send it back.
Right now I am wondering if the quality has gone down in the past two years, or if the problems in the second machine are just an unfortunate fluke. Has anybody else had a similar problem with the Harmony? Because I haven't been able to find another model HEPA vacuum with comparable features and weight, I would really like to re-order one for my mom, but not if it will just repeat these problems. What to do, what to do?
Description of Electrolux EL6984A Harmony Ultra Quiet Canister Vacuum
The Electrolux Harmony, model 6984A, is the world's quietest vacuum cleaner. It's so quiet that you can use it while others are sleeping. Soft wheels, a sound-insulated motor, and a low-noise floor nozzle are all part of Harmony's innovative quiet design. Its specially engineered system prevents noisy air escape, making it even quieter, increasing its suction power, and keeping the dirt from drifting back into the air. The Harmony cleans hard floors and area rugs, as well as furniture and drapes without difficulty. A foot-operated height adjustment switch and variable motor speed control lets you move between hard floors and area rugs with little effort. Easily clean those unmanageable areas with the tools stored conveniently on the handle and the telescoping wand that extends quickly to reach the high places. Specifically designed for superior hard surface and rug cleaning, the Harmony includes a state-of-the-art floor tool and turbo nozzle for spot-cleaning pet hair from carpets and for cleaning stairs. The Harmony is lightweight and easy to store. Two different ergonomic carrying handles and its lightweight design make carrying it effortless and Harmony's compact design and on-board wand parking device make storing it even easier. Additional features include a dust bag indicator to tell you when the bag is full, a powerful 1100 watt motor and a soft-touch handle for a more comfortable feel help to improve the vacuuming experience.Canister Vacuums
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