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Tools and Hardware Reviews of Electrolux Oxygen Canister Vacuum Cleaner, EL6988ECustomer Review: not your mother's electrolux Summary: 1 Stars
I have had this vacuum about one year. I gave it a favorable review before... but...It has literally fallen apart. The hose connection (the little prongs that fit together) has snapped off, so the beater head doesn't work. It has poor suction. The pile height adjustment is difficult to step through, and never seemingly the correct height for bare floors or carpet. If you have it adjusted incorrectly at all it will not pick up anything. You have to be sure to cut off the beater head motor before going to bare floors or it shoots particals out the back and across the floor. It also has an uncomfortable handle, it kind of seperates and is very irritating to hold.
I have tried to order a new part for the electrical connector and cannot find anyone who understands what I am talking about. I ordered a couple connectors on line based on a very cryptic outline of the machine, and none that arrive were the correct ones. I am looking for another brand now. I am tired of fooling around with it. I like cannisters for stair cleaning and bare floor to carpet transistions. I hear Kenmore is good. Anyone know about them?
Customer Review: This is not your Mother's Electrolux Summary: 1 Stars
Do not buy this vacuum, unless you can get extended warranty. Life span is about 3 years. I had mine for 28 months with no problem, too bad the warranty is 24 months.
I bought it because of the Electrolux name, and because my old Electrolux lasted many, many years. Eureka bought the name so...it's not an Electrolux.
Read the reviews and you'll notice that those who said it was great only had theirs a short time. I too would have wrote "great vacuum" a year ago, even 2 years ago, but after 2 years, 4 months the powerhead has stopped working. After doing some online research and speaking with several independent repair centers I found this is very common. The parts to fix mine will be $200.00+, not including labor and shipping. The repair parts for this vacuum are very expensive. Since I paid $425.00 new, I expected more. I expected it to last. I am very disappointed.
I also read so many positive reviews of this vacuum before I made my purchase. I wish I had considered how long the reviewer had their vacuum when I read their reviews.
Customer Review: works well when not broken Summary: 2 Stars
When this vacuum is working it is an excellent performer. But ours has burned out twice in dramatic fashion. The electronics in the handle that control the power head fry themselves by spitting sparks and smoke into the room. The result is a completely scorched, melted and disintegrated electrical connector point when you detach the handle to further investigate. The first time this happened I counted it as a fluke after 12 months of use. Customer service politely sent us a new hose and we were back in business then exactly 12 months later it happened again. One week after the warranty expiration. This time customer service was not too keen to help even after the potential fire hazard. Luckily we bought this from a large chain buying club store who were happy to take the unit back and refund me. It appears the gauge of the electrical connections is not robust enough to handle the current going through the system. Not properly engineered and a fire hazard as well. Beware!
Customer Review: Cute little vacuum, works well Summary: 4 Stars
We waited a long time to buy this, since reviews were so mixed. We've had it now about a month and we really like it.
A few comments: The bags are incredibly difficult to find and very expensive. By accident we orderered the clinic s bags (instead of the classic) and they seem to fit fine.
As to the noise: The vacuum is very quiet until you turn on the powerhead. Then it's just as loud as any other vacuum.
Our one complaint is the "twistiness" of the wand. It's difficult to make the powerhead go where you want it. It's difficult to steer. It was a good idea to be able to vacuum under things but it doesn't quite work.
It cleans very well. We have two huge long-haired dogs and this sucks up the hair very well (in addition to all the pin feathers of our bird). One of our carpets is solid dark brown and this cleans it well. It's also very easy to take the wand out of the cannister to clean high up or in other crevises.
The unit is very light and pretty small.
Customer Review: My favorite vacuum ever! Summary: 5 Stars
Having earned my pocket money as a maid during high school and college, I have used many vacuum cleaners that are difficult to lug around and just don't do what they're supposed to do. I have had my Oxygen 6988A for almost a year, and I think I vacuum more than I ever did, because it is so easy to use. I probably use this vacuum every other day. It's light weight, so I don't dread pulling it out of the closet. This vacuum also comes with the widest floor brush I have ever had, so it only takes a few minutes to zoom around the bare floors in the house and pick up all the pet hair. I shopped for a good price on line, and I am very impressed with what I got for the money compared to other vacuums that cost significantly more. This machine has a HEPA filter, a power brush for carpets, and the dusting brush and floor brush are horsehair rather than nylon. You pay extra for those features with some other brands. Very satisfied.
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