Refurbished Eureka Boss Upright Vacuum, R4870G
by Eureka
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Tools and Hardware Reviews of Refurbished Eureka Boss Upright Vacuum, R4870G
Customer Review: This vacuum really sucks!
Summary: 4 Stars
Pretty impressive, really. We did have an initial problem with the unit - the belt broke within the first few minutes of operation (old, brittle belt in refurb vacuum). We were having the carpet cleaners out that day, so we decided to see what the vac could do on our berber carpet on the "hard floors" setting.
The results were better than expected. This vacuum, with no belt, did just as good a job as the power head on our old central vac. And we have three cats, so this really was a test!
We also used the upholstery attachment on the steps and on the couch. For the first time since we bought the couch, it was completely free of cat hair, and the steps actually lightened a shade because of all of the cat hair that was pulled out of the fibers. The hose is kind of a pain; it's too short and too tightly wound, so you have to keep the vacuum right on top of where you are working, but the results make the inconvenience OK.
We were disappointed by the fact that the refurbished vacuum does not come with the bonus "Power Paw" attachment, but it's all of $15 direct from Eureka, so the savings on the refurb is worth the minor inconvenience of having to wait and order the Paw. And since we had to order new belts right away ($5 each) it was no big deal. If you have critters, the Power Paw is a good addition; we have used it on the couch, and not only did it come out fur-free, but the color brightened because of all of the dust that was removed.
No, this is not a fake review written by a Eureka employee. This vacuum really is as good as Consumer Reports says it is, and for the price, you'd be foolish not to buy one if you are in the market for an upright vacuum.
Customer Review: ugh
Summary: 1 Stars
I bought this vacuum because a fellow pet owner had recomended. I did not want to buy the new version because it is yellow and black, so i read the reviews and decided i could save $50 and buy refurbished. The vacuum arrived and it looks brand new when you unbox it. My only complaint is that i have a heck of a time getting the handle release to work correctly (slow learning curve). I was like a kid on christmas, assembled the vacuum, plugged it up and i was amazed at how great this vacuum was (or how bad my old one was). I thought that i needed to buy new carpet, turns out i just needed a new vacuum. I bought a vacuum with bags, hoping this will keep the dander in the bag and not in the air. Hopefully, my husband can quit taking dayquil daily. Save the $50 and buy this vacuum, you wont be disappointed (maybe you can figure out the handle release better than i can).
Adendum to previous review. It doesnt do a great job on hardwood floors. The tools that attach to the vacuum continuosly fall off. I never did get the hang of how to release the handle without beating the crap out of the vacuum. I hate fact that you have to use a switch to turn on the hose to vacuum. My last vacuum turned on the hose when you locked the vacuum in an upright position. At times, i forget to turn the switch. I bought an offbrand bag and they come with this adhesive on the top....make sure you use it or you will open the latch to change the bag to find all of the dirt and hair outside of the bag. It does a good job of picking up dirt and hair from carpet. I wouldnt reccomend this vacuum and I dont think that it has anything to do with it being refurbished.
Customer Review: Great vacuum, at a great price!
Summary: 5 Stars
My wife & I purchased this refurbished vacuum after reading over some of the product reviews on Amazon. Similar to most others, we checked out Consumer Reports and conducted some add'l due diligence (like asking friends about the vacuums they owned)...then we pulled the trigger and ordered on from Amazon.
The product arrived in the original box, and we couldn't wait to put it to use because our carpeting trapping everything our 13 month old daughter would drop on it (and smush into it!). The Eureka has worked great, and the carpet literally changed colors (it's dark blue, and where it was covered with dust/pollen, it was a lighter shade of blue) - and both of us were amazed.
Although it doesn't official self propel itself, the suction is strong enough that if you push it forward - it rolls ahead with ease. (Pulling it back will reequire a little bit of gusto, but it gets easier over time b/c you get used to it.)
So your biggest question may be about purchasing a refurb. unit. I can't complain b/c we love it. The only true signs that it's not new are a few surface flaws on the back part of the vacuum (towards the floor). They are very minor, and we will undoubtedly add to the scuffs ourselves over the coming years. Performance has been outstanding, the sound is fine (ALL vacuums make noise - I doubt see what all the hoopla is about), and for the price difference compared to a new unit (or a Dyson, or other expensive vacuums) - you CANNOT beat the value!!
Pull the trigger and buy one. You'll be as satisfied as the vast majority of the people who have also bought one off amazon.
Customer Review: Ecellent suction! Poweful champ.
Summary: 5 Stars
I've had a refurbed model for about two years now, and really love it. It looked unused as best I could tell, and hasn't given me any trouble (except that I'm not usre the bare floor switch has ever worked right). I have a dog who sheds a lot, and this vacuum cleans up after him in a jiffy. Just for kicks, I used my old vaccuum (a heavy, vintage hoover w/mostly metal parts) one last time, and then used my new Eureka immediately after. The amount of stuff the Eureka dug up off of my "freshly vaccummed" carpet was amazing. The on-board hose and tools have been great for cleaning furniture, baseboards, my car, etc.
A few caveats:
1. This cleaner isn't a lightweight; the powerful suction may make it harder to push and pull than some others. Seeing as I was replacing a vintage (heavy) cleaner, my adjustment was easy, but if you're accustomed to a lightweight cleaner, you might find this one harder to maneuver.
2. It's a refurb. Some are probably returned in perfect working order by people who don't like the noise, color, weight, etc. But some are likely returned for genuine mechanical issues. It'd be my hope that all are serviced and fully tested, but it appears some purchasers got units that failed quickly. That's a shame. All I can say is I didn't experience that, and am very, very happy with my purchase.
3. The bags (style RR) seem hard to find at my local department stores. I've chosen to buy mine on line, and have gotten great prices when buying in quantity.
Customer Review: Eureka Boss R4870G Vacuum - LOVE IT!
Summary: 5 Stars
A year ago I purchased a $169 Hoover Windtunnel - it sucks and I don't mean like a good vacuum should. Should have listened to my mom - she checked Consumer Reports where the Eureka Boss is rated as one of the three best. I ordered it refurbished on Amazon and it just arrived today! This vacuum sucks - and I mean that in the BEST way. We have 3 cats and 2 dogs - WOW - the stuff that came out of the carpet was gross! It just about filled up one bag. It's also pretty quiet compared to my Hoover. I ordered replacement bags on Amazon - the price is right. If you're looking for a vacuum under $100 that really gets the job done, this is the one for you.
*****
Update 6/25/09: We bought the Eureka 4870G from the Amazon Outlet about 2 years ago. Yesterday, I had to change the belt for the first time ever! Great suction, the extension hose really stretches so I can get the cobwebs and ceiling fans/lights. The vac body is mostly plastic, which I thought would get demolished with the way my grown kids slam it around and into everything, but it's held up really well. We have 4 cats and 2 dogs that track hair all over - this vac gets up all the hair just as well today as it did 3 years ago. When/if this one finally dies, we're going to buy another one just like it. The refurbished model from the outlet came well packaged and looked brand new.