First Alert Smoke and Carbon Monoxide Alarm - SC01CN3

First Alert Smoke and Carbon Monoxide Alarm - SC01CN3
by First Alert

Category: Tools
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Product Details

Manufacturer: First Alert
Model: SC01CN
Product features:

Double protection Battery operated
***Item ships through UPS

Tools and Hardware Reviews of First Alert Smoke and Carbon Monoxide Alarm - SC01CN3

Customer Review: No longer the great product it used to be
Summary: 2 Stars

After 10 years of working perfectly, my First Alert Smoke and Carbon Monoxide Alarm finally died, so I bought the exact same model at Target. The new alarm worked great until it died after around 4 months. Even though it was past the time that Target will normally take back a return, I figured it wouldn't hurt to try anyway and after discussing the problem with them, Target did let me return it for another one.

The 2nd new alarm died after 5 months and I decided it was time to call First Alert. I spoke to a very nice customer service lady who never questioned me, and immediately told me to buy another one, then send the UPC code with a copy of my receipt and a number she gave me during the phone call and they would pay for my 3rd new one. Because she gave me this info so quickly, I joked with her that perhaps my problem with this alarm wasn't the first one she'd heard about and she admitted to me that they were definitely having problems with a large number of these alarms going bad within the first year of use. She even admitted that the company couldn't figure out how to fix the problem.

This didn't give me a warm and cozy feeling about buying another one, but since First Alert was going to pay for it, I decided to buy one more. I went back to Target who had sold First Alert smoke detectors for over 10 years, but now sells only Kidde alarms and I found most stores in my area are now carrying the Kidde alarms and very few models of the First Alert alarms. Since I couldn't find this alarm anywhere locally, I bought my 3rd new First Alert alarm through [...]. After receiving it, I sent everything into First Alert and within a very reasonable amount of time, I received a check for the cost of the alarm, minus the shipping fee. However, only 6 months later, the 3rd new alarm died.

After having First Alert pay for my 3rd new alarm, I had joked with my friends that I would just have them continuously pay for newer alarms for the rest of my life, if necessary, but I've decided that I'd really rather have an alarm that keeps working properly, just in case I really do have a fire in my home. So after having 3 First Alert Smoke and Carbon Monoxide Alarms die in only 15 months, I'm done with them. After reading all the good reviews for the Kidde smoke detectors, I bought a Kidde alarm which has been working flawlessly ever since and I'm hoping will last a whole lot longer than the last 3 First Alert alarms I had, which died long before the brand new Duracell batteries that I put in each of them.

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Description of First Alert Smoke and Carbon Monoxide Alarm - SC01CN3

Here are two important detectors in one great unit. Stay protected from the odorless, invisible killer, Carbon Monoxide. As well as fires with a smoke alarm. As a reminder, smoke detectors should be installed on every floor in your home in a central location. Double protection Battery operated Protects during a power outage Permanent sensor No special sensors to replace Separate alarm lights & horn sounds allows easy identification of which alarm is sounding Single test/silence/reset button Adjustable mounting bracket Not available for sale in Oregon