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Tools and Hardware Reviews of Honeywell YRTH6300B1007 5-2 Day ProgrammableThermostatCustomer Review: Bad Product Bad Customer Service Summary: 1 Stars
The Honeywell Thermostats promote themselves as having clear backlit displays. That's not always or exactly true. To get backlighting on some / most models I've encountered you must press one of the keys for the display to light up, essentially defeating the purpose. The one I purchased - not from Amazon - lost time like the other reviewer's did. It could never correctly read the ambient temperature and would not turn off the heat. I had it professionally installed to make sure it would be installed correctly.
Customer Service is offshored. They listen. They have no suggestions. You escalate your inquiry and they try to "handle" you. The email address they give you for follow-up does not respond.
Save yourself time, money and aggravation and buy something else. I simply reinstalled my old mercury bulb unit. Like clockwork, it turn's the heat on and off and keeps the temperature where I need it to be.
Customer Review: Very pleased with this thermostat Summary: 4 Stars
I have had this thermostat for almost a year, and I really like it. It is very easy to program, and for the most part, once you set it where you want it, you won't have to touch it again. If you want to turn the heat up or down off the set schedule, it is just a matter of a few button touches. As far as the click the other reviewer mentioned - yes, there is a click when the heat turns on. I cannot see how this would be a deterrent from buying the product though. My manual thermostat clicks as well, and honestly that little click is a lot less noise than when the heat actually starts coming out of the baseboards!
Customer Review: Boycott Honeywell the Anti-American Company Summary: 1 Stars
I will never buy Honeywell again. I bought this as a replacement for another Honeywell unit that quit working after only 5 years. I called customer service with a question about the Hc Hr connection as it was unclear in the instructions. The customer service goes to a phone bank in India to a worker who is getting paid slave wages of $200 a month. To top that off I look at the thermostat to find it was made in CHINA using more people at slave wages and who knows what dangerous metals are in this unit. I immediately returned the unit. I will not support companies who cost American workers their jobs!
Customer Review: Not certain why others are having problems Summary: 5 Stars
I had some reservations about this product after reading the negative reviews. In fact I purchased the more expensive touch screen model since I especially concerned about accurate temperature measurement.
These concerns turned out to be bogus. The first two units we ordered installed easily and performed fine. So we bought a 3rd. Unless there are quality control issues from Honeywell, you'll be doing well with this product. It isn't much cheaper than Home Depot, but you'll save 5-7 dollars depending on the tax in your state.
Customer Review: intuitive to use, thoughtful design Summary: 5 Stars
This thermostat functions just as a programmable should. It is easy to program, all the key info is on the display, and it's easy to enter "hold" mode and such, when you need to deviate from the program.
Its intuitive design also makes it easy for me to quickly instruct others on its use. My elderly parents have no problem quickly understanding the operation. I replaced a Hunter due to this ease-of-use issue and I couldn't be happier with the Honeywell.
More Customer Reviews: ‹ 1 2 3 4 5 ›
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