Hoover Type Y HEPA Filter Bag, Set of 2
by Hoover
 |
List Price: Our Price: $6.79 You Save: $4.20 (38%) Availability: Usually ships in 2-3 business days Buy Used: from $6.49 (click here) Category: Home See more product details |
Product Details
Manufacturer: HooverBrand: Hoover
Edition: Kitchen
Model: 4010801Y
Publisher: Hoover
Studio: Hoover
Music Label: Hoover
Product features:
- Set of 2 Type Y HEPA disposable filter bags
- Fits Hoover WindTunnel bagged uprights and the Tempo upright
- High-filtration microfiber with 3 layers of Filtrete HEPA media
- Removes 99.97% of all airborne particles as small as 0.3 microns in size
- Replace filter bag regularly to keep vacuum running at peak performance
Tools and Hardware Reviews of Hoover Type Y HEPA Filter Bag, Set of 2
Customer Review: DOESN'T SUCK
Summary: 4 Stars
For anyone not happy with B&M Housewares (or any other merchant, for that matter), please read on ...
I knew I'd like these Hoover HEPA vacuum bags as I have used them before (spendy, but definitely better; **** for the bags because of the high price, but otherwise ***** for the bags and the vacuum itself).
However, I like to give credit when deserved (mostly to divert others from negative experiences while endorsing positive ones); therefore, I write Product Reviews for merchandise and Seller Feedback for the merchants.
Amazon hasn't worked well for me lately when many third-party merchants ship cheap Chinese knockoffs that they pass on to you as Original Equipment Merchandise (which sometimes it is, but fails nonetheless without warranty coverage). I expect this everywhere else in e-comerce, but avoiding this experience is the main reason I shop on Amazon. Many third party merchants take the negative Seller Feedback in stride among all the other (very brief) "positive" reviews from very satisfied "customers."
I thought the same situation happened to me here with B&M Housewares after placing an order and getting (albeit more units of) cheaper products in my mailbox. Per their insert, I wrote B&M to make it right before leaving feedback and they sent me my original order with no extra charge. Fair enough. I know "mistakes" happen often with third parties (and I suppose it is not uncommon with their very high volume to make the same mistake often), but getting the original order right (even with extra units) doesn't really make me happy after the fact ... unless you get something BETTER than what you ordered (fat chance).
What makes me happy is follow-through; so without solicitation (and very much to their credit), B&M wrote me back after I left my less than flattering Seller Feedback (below) to make it right (again) by sending me yet ANOTHER shipment of bags.
My final opinion is that after getting more than double my original order (including the cheaper bags), I really can't complain; but I really do hate getting inferior merchandise after any purchase.
I gotta give props for sincere effort (and for caring enough to make it right). So thanks, B&M. You make me love Brooklyn again. Peace.
LONG STORY SHORT: If you get the wrong shipment from any merchant, let them know what you want to make it right. If you're still not happy, let the world know about your experience in Seller Feedback. Be fair, but be heard. I always say it never hurts to ask. This time I didn't have to, so I'm happy.
Thanks again.
p.s.
My original Seller Feedback is below (removed after resolution). I wasn't asked to write the above comment (I was only asked to remove the negative review), but I think it's worth mentioning my original review to show my sincerity in changing my mind.
Items shipped were different than ordered; however, this merchant DID correct the issue quickly (and I have more than double the quantity of bags ordered at no extra cost), so thanks for that. Even still, getting the wrong item (without warning) just feels like a bait-and-switch sale to me. This seems to be happening more and more, so as a result I avoid Amazon third party sellers when I can.
Description of Hoover Type Y HEPA Filter Bag, Set of 2
Hoover 4010801Y Type Y Hepa filter bag fits all windtunnel Bagged Uprights and Tempo Upright.Vacuum Bags
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