Hoover WindTunnel Canister Vacuum, Electronic Bagless, S3765-040
by Hoover
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Tools and Hardware Reviews of Hoover WindTunnel Canister Vacuum, Electronic Bagless, S3765-040
Customer Review: Great on wall-to-wall carpets, but not so good on hardwood
Summary: 3 Stars
I've had this vacuum for a year or so and I've found that it works really well on carpet. The revolving brissels in combination with the powerful suction really does a great job at keeping my carpets clean. But on hardwood or tile floors... Well, it's almost like you need 2 vacuums if your house has both. This vacuum is basically useless on anything but carpets.
Also, the whole deal with being bagless is a major drawback. Sure, there's no bag so guess what happens? You end up with this canister full of dust. Dust that will go everywhere when you pop the lid off and empty it out in the trash. Bagless vacuums are nothing but a fad, and hopefully the marketing geniuses will again zero in on vacuums WITH bags so you don't have to deal with all the dust. Also, the filter that sits inside the canister needs to be "plucked" or if you have an air compressor, you need to blow all the dust out of it every 6-12 months or the vacuum will lose suction.
As with all vacuums with revolving brissels sooner or later you will find yourself with a knife, screwdriver, and sissors trying to pluck the long threads out of the revolving part so it will "revolve" a little easier.
The cord is long enough to let me vacuum my whole 1400 sq.ft. house by just plugging it in the outlet at 3 different spots. Everything works, and it does do a good job on our wall-to-wall carpets. The controls on the handle function well. It goes really flat so you can slide it in under beds and couches for cleaning the dust-bunnies away. You can adjust the length of the tube easily and it actually does make it a little easier on your lower back. The hose and connectors feel sturdy and fit well. For the money you spend, it's a pretty good deal. But I don't expect it to live forever. If I can get 5 years out of it I'll be happy.
Customer Review: Good Basic Canister Vacuum Cleaner
Summary: 4 Stars
This is a very good basic canister vacuum cleaner but it has problems that the average user might find difficult to overcome. In its fully operational mode, it has good suction for general use and its power carpet cleaner works well. Its power-on switch on the wand is a plus and the power-cord retraction device works well. Being bagless doeas mean that it has to be cleaned out rather frequently depending on the use and this can be a non-trivial excercise for the mechanically challenged. It helps to read the instruction manual carefully but even so, we have had the following problems that being a handyman has helped to resolve:
(1) The vacuum loses suction if the filter is not cleaned thoroughly. It can be washed but must be dried before use. More importantly, the pleats must be carefully cleaned periodically with the little brush that is thoughtfully provided for this purpose. This is rather tedious but it does increase the useful life of the filter. As a result we have not had to repalce the filter in two years of use.
(2) A very poor design of the lock release mechanism on the power carpet cleaner broke after 2 years of light use. As a result, the power cleaner could not be released from the wand. Only using my handyman skills was I able to remove the locking mechanism and release the power cleaning head. It is still useable but its more awkward to release. It beats having to buy a new vacuum.
(3) The hose wand seems to get clogged more than other cleaners. This seems to be partly due to fixtures inside the hoses and the wand required for the power head and the quick disconnect devices. You just have to clean them out more frequently than you would like.
All in all though a good canister vacuum cleaner - probably the best on the market at the price.
Customer Review: Hard worker
Summary: 4 Stars
After shopping around I determined the S3755 or S3765 would be a good choice for my budget. Got the S3765 Monday and began by sweeping a rug on my hardwood floor with the huge (14 1/2") motorized carpet attachment. It did seemed to run away, pulling me. That stopped immediately when I put the thing into high suction mode. Then it seemed a bit hard to push as the suction was so strong. It pulled a lot of sand and dirt that the old sweeper missed earlier. Then to the sofa with the power brush. That one did well, it would not turn on low speed, but high speed spun it hard and cleaned well.
They claimed to have a dust brush, no they don't. MR HOOVER GET A CLUE, the short stiff brush on the upholstery attachment is NOT, repeat NOT a duster brush! Duster brushes are ROUND (like my old Hoover had). They have LONG bristles that are somewhat soft like a paint brush... MR HOOVER ... HELLO! I will have to purchase an aftermarket as the upholstery thing will not do. I am quite surprised, too that HOOVER don't get why we buy canisters, again MR HOOVER: WE have hardwood and ceramic floors, we need proper floor attachments. This one comes with a tiny NINE inch "toy" floor brush. And if you think I can use the carpet thing on hardwood you are clueless on how to clean a floor! (MR HOOVER)
It cleans well, and does an excellent job on carpets. The power upholstery attachment does good on the living room furniture. It did fine on curtains also. For the price I would have expected a better hardwood floor brush, the little bitty one did fine on stairs and under the furniture. A waste of the good power to use such a small attachment for cleaning a room. Also for the price, I would expect a real DUST BRUSH. Perhaps it would be better to buy the S3755 saving enough to buy better tools.
Customer Review: A great purchase
Summary: 2 Stars
OK so I am editing this January 2011. I have had this thing about 4.5 years now. I am dropping it to 2 stars. Quite frankly this vacuum did not hold up well. It is all plastic. about a year ago the little plastic piece you click the power nozzle into just snapped. As a result the power nozzle will not stay attched to the wand. So it is useless. I kept using the vacuum with the rough floor attachment because I have mostly hardwoods (I have to keep a second vacuum for the carpet I do have). About 6 months ago the hose (yes this is plastic too) ended up tearing apart. The cost of a new hose is $115. The cost of a new power nozzle is $160. Do the math. So I duct taped the hose together lol. Also the fabric/pet hair attachment stopped spinning. I took it apart and cleaned it and the belt is OK. Not sure if the cleaner has lost suction- but it just doesnt work. The bagless canister fills up quickly. Emptying it is quite messy. When this thing did work it worked very well. It had great suction and was very good with pet hair. I would probably expect this build quality $50 vacuum- not from a $250 vacuum. So bottom line- worked great, cheaply made, did not hold up, would not recommend. Here was my original review 4 years ago.....(In the market for a new vacuum I did alot of research and settled on the windtunnel. I really wanted a canister and for the price and the reviews this seemed like the best deal. I am very happy with the purchase. I have 4 cats and I don't think my house was ever this clean. I love having no bags. I love the fact it's a canister (I previously owned the windtunnel upright). The suction is amazing. The cleaning tool for furniture is the first thing I have ever found to actually effectively clean cat hair off of fabric furniture. This is a great vacuum!)Customer Review: Not what I was hoping for
Summary: 2 Stars
I have always used a Hoover canister vacuum and have always been satisfied with the performance of this product. My last vacuum (Hoover PowerMax Deluxe canister with bags) was going on 16 years of age and, although it was still doing a fairly good job, I thought it was time for a change. Also, I wanted to try a "bagless" vacuum so that I wouldn't have to buy those expensive bags anymore. After much research, the Hoover WindTunnel Electric Bagless Canister seemed like the ideal choice - WRONG!!! The one positive is the suction power. There is no doubt that this is a powerful vacuum. My negatives are: it is extremely messy to clean the dirt recepticle (in fact, you can't fully empty it); the filter is very difficult to clean even with the little implement that comes with it; if you have any breathing problems forget this bagless vacuum because you'll be choking by the time you're done emptying it (I wonder how much dust is going back into the room where you are attempting to empty it?); the "on-board" accessories are inferior to the ones that I have on my 16 year old model and the extra floor attachment and small power attachment can't be on board because there's no place for them to "sit". What is the point of having these attachments if you have to run into another room to get them when you need them? Again, my older model had the spaces for all of these attachments on board, where and when you need them. Lastly, the retractable cord is several feet shorter than the old model, which means that I have to plug and unplug the vacuum several times while I clean so that I can reach all areas of my house (and I don't live in a mansion!) I am totally dissatisfied with this product and am hoping for a partial refund because even though I have used it twice I don't want it!