InSinkErator Evolution Excel 1.0 HP Household Food Waste Disposer
by InSinkErator
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List Price: Our Price: $303.69 You Save: $321.31 (51%) Availability: Usually ships in 1-2 business days Buy Used: from $282.48 (click here) Category: Tools See more product details |
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Tools and Hardware Reviews of InSinkErator Evolution Excel 1.0 HP Household Food Waste Disposer
Customer Review: Horrible Customer Service
Summary: 2 Stars
I purchased an InSinkerator less than 12 months ago. Recently the casing began leaking. When I called to gain assistance, I learned I was speaking with a call center in the Philippines. Not only did they have difficulty understanding what I was saying, they were not able to answer any of my basic questions about repair response. The individual on the phone could only tell me who to call locally for repair. They only had one option and they had no after hours access.
I called the local representative for repair and he never called back. I had to place another call to the repairman. He indicated it would be 3-4 days to get the system in stock, then 1- 2 days before he would be able to schedule the repair. It was clearly a individually owned repair shop, versus anyone I had ever heard of. He threatened to refuse to do the repair as I was not satisfied with his scheduling, which put me at almost a week out from the date of the call - with no ability to use my sink and/or dishwasher. Sadly, because he is the only authorized representative to fix the system. In addition, he is the only person who can determine if the system is faulty and if he determines in his opinion it is not, he has to be paid $85.00. There is no other avenue to have the system assessed for warranty.
To say this company has a significant lack of customer service is an understatement. I wouldn't buy this product again, although I like the product. To have such difficulty gaining assistance with my warranty was a disappointment.
Customer Review: Quick and quiet
Summary: 5 Stars
Homebuilder installed a In-Sink-Erator Badger (low-end) model (1/4 HP) and after 10 years or so... Mother-in-Law placed a bunch of carrot peels and caused the old unit to jam up and trip. I was used to this and got out the unjam tool. After unclogging and hitting the reset switch... I noticed that though it was working again.. the unit was leaking, which got worse a few days later. When looking for a replacement... I know I needed more power and better build quality. The In-Sink-Erator Excel Evolution wasn't my first choice due to the price... but after researching... decided it was worth a shot. Installation was a breeze, but due to it's much larger circumference I had to modify the pipes which took some time.. but wasn't very hard to do. Once installed I was amazed how silent it was, plus the chrome look is thing of beauty. 4 times the power of my old disposer, but much quieter... you can hardly tell it's on sometimes when there's a lot of people or background noises around. Now I don't care what my Mother-in-Law or anyone else throws in there. It'll just chew it up and say... Is that all you got?Customer Review: Simply Top End
Summary: 5 Stars
The Insinkerator Evolution Excel is simply the best!!!! This year for Thanksgiving, a guest was helping in the kitchen and put a large amount of potato peels down the disposer. I was concerned because not only was the disposer jammed full of potato peels, but there were a bunch of peels in the sink waiting to be stuffed into the disposer. (This has happened with our old disposer and I got the privilege of trying to unclog a clogged sink - not a fun thing to do with a house full of company). I watched her turn on the disposer and to my amazement they were all disposed of without a jam. At this point the Evolution Excel was worth every penny I paid for it. My only complaint about this disposer is that is almost too quiet. When you turn it on, you can barely hear it run. I have to remind myself to insure it has been turned off because you get a quiet hum when it is running, not like the old disposer that was LOUD. This is great if you have a sleeping baby, etc where you don't want to wake up the neighbors when you run the disposer.Customer Review: This thing is awesome!
Summary: 5 Stars
When our 19 yr. old disposer bit the dust I headed to Home Depot and Lowes to see what my options were and discovered a whole bunch of different size and quality of replacements. First I wanted an inexpensive one, but after reading reviews decided the last thing I wanted was to have to listen to a wood chipper grinding away in the kitchen for the next 10 years. I finally bit the bullet and ordered this machine and I'm glad I did. It not only looks great but it is really, really, REALLY quiet. You can use it while everyone else is sleeping without waking them, and the manufacturer actually encourages you to stuff your garbage into it. It's supposed to chop it up so fine that it can't clog your pipes...we'll see. It definitely has the power to do it. In this case Amazon was by far the cheapest with no tax and free shipping, and I was surprised by an additional unexpected discount that showed up at checkout.Customer Review: SO WORTH THE COST
Summary: 5 Stars
I've been remodeling my kitchen, and after putting in my granite counter tops, I needed to add a new disposal. I could have gone with the $75 el-cheap-o, which I've had in the past. I decided to pony up and spent the money on a good disposal because I wanted something that was quality, and I wanted something quiet.
This is both.
When you turn this on, it's almost so quiet you can't hear it. There is no shaking of the sink like cheaper models may use, and it has never failed to swallow whatever I shove in it.
The only think to keep in mind, in my opinion, is although it includes all the plumbing parts needed, it includes none of the electrical parts. They expect you to have the electricity directly wired into the unit, and provide the cables and the appropriate parts.
Overall - this thing kicks butt - worth every penny!