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Tools and Hardware Reviews of InSinkErator SST-FLTR 2/3-Gallon Stainless Tank and Filtration SystemCustomer Review: Such a waste of $$ Summary: 1 Stars
My unit started leaking after 2 years. I had a plumber look at it to discover the whole thing had rusted out. I called the manufacturer who would do nothing. The plumber wanted a fortune to replace it so I have a spout coming out of my granite top that is attached to nothing. The water from this unit didn't taste good despite the filtration system that cleans it at the sink. I wouldn't waste my money on the unit from a manufacturer that clearly puts out a poor product and will not stand behind it. The cost to keep that water heated was surprising once I saw the impact on my electric bill. Save your money. The electric kettles are quick and efficient. $44 at Target for an Aroma brand that looks and works great.
Customer Review: There must be a better option... Summary: 1 Stars
Look, I love the convenience of having hot water without waiting for it to come from the hot water heater located at the other end of the house. But IMHO InSinkErator' s heaters are junk. They simply don't last more than a few months beyond the end of their warranty, and when they fail they drench the inside of your cabinets.
On a positive note, they have simplified connection so that you can replace a unit in less than a 5 minute job. But then, you get lots of practice replacing leaking units if you buy this product!
To other plumbing product suppliers, here is a great product opportunity. I would gladly pay twice the price for a heater that lasted 20 years rather than 3 years.
Customer Review: Poor Design - Insinkerator should know better Summary: 1 Stars
Two years old and leaking under my sink. What a piece of crap. Luckly the model (SST-FLTR) was still under waranty (3 years - also a joke)and Insinkerator is going to send another tank in 5-7 business days, but why is their product failing after two years? There wasn't one question or comment from their service person, probably because they get this compliant a lot. From an earlier post, it looks like they made have replaced the weakest link with a part that might last 3 years, i.e. the waranty period. After that, you are on your own. And don't get me started on the requirements Insinkerator places on the homeowner before they will replace their deffective device. Would I buy this product again? NO!
Customer Review: Failed after 2 years, repaired, then leaked after 4 years Summary: 1 Stars
Although this model is an improvement over Insinkerator's previous generation (w/o the stainless steel tank), it stopped heating water after two years. After getting it repaired (under warranty), it worked for 2 more years and then began leaking, which damaged a new hardwood floor I had recently installed.
Note that the warranty is 5 years for the product itself, but the stainless steel tank has only a 3 year warranty.
For $250 (which is what I paid for it 4 years ago), I expected better. I would not buy another Insinkerator hot water dispenser again. If you decide to buy one, don't expect it to last more than 3-4 years (if you're lucky).
Customer Review: I will never buy their products anymore. Summary: 1 Stars
This was my 3rd instant hot water tank. It leaks, they used plastic quick connects and they don't stand by their products. I have water dripping in through the tank and comes out the electrical wire. That can't be safe. Also, I needed a new hot water hose, I called insinkerator, they don't even supply the parts and I can't find it anywhere. Needed a high temperature tube that was also potable. I've been everywhere, Grainger only sells it by the large rolls. Also, I will never buy their garbage disposals again. I'm sick of replacing everything every few years. It's expensive and not very environment friendly. How many of their product go into the landfills. What a waste.
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