Ionic Pro Ionic Air Purifier
by Ionic Pro
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List Price: Category: Home See more product details |
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Tools and Hardware Reviews of Ionic Pro Ionic Air Purifier
Customer Review: I don't know what to say about this
Summary: 3 Stars
The unit itself is ok. I like the design, I like the idea of no loud fans or expensive filters. But my problem with this is the ozone it produces. It may be at low levels for household uses, but I can't continue to comfortably use this knowing that. Also the ozone is suppose to be there to produce a fresh clean smell, but most of the time I never smelled a thing. The times I did smell it smelled like a burned electronics and fresh rain together type of smell. So IMO it didn't smell good, but not bad either. (unless you put your nose to it and smelled it up close then it stunk)
I only got it hoping to keep the dust down in my room because dust seems to build up very quickly even after I just cleaned 2 days ago. This unit does collect dust on its blades and it will make a crackling sound if it gets too dusty so it may need to be cleaned before the light comes on. I also tried this over my mom's house and she doesn't like it. She says it does nothing for her allergies. So she just doesn't like it and I don't like the ozone it produces so that's why I rate it a 3.
Customer Review: Ionic Pro Review
Summary: 2 Stars
I purchased my Ionic Pro Turbo from Wal Mart in February 2009. It was easy to use, totally silent and very efficient for approximately five months. Then I started having problems. It kept shutting-off, I found myself cleaning it every weekend. While this took little effort, the Ionic Pro failed to operate properly. I returned it to Wal Mart customer service. They indicated the item was outside their 90 day return policy. So, I contacted Ionic Pro directly. When I spoke to their customer service representative, she gave me a confirmation number and had me fax my purchase receipt. She stated that I must wait 48 hours before contacting Ionic Pro again. Additionally, she indicated that I would be charged $29.95 plus shipping for a replacement product. My wife and I have decided to purchase another air purifier, one with better customer service and a better warranty.
Ionic Pro 90IP01RF01 Turbo Ionic Room Air Purifier
Customer Review: Very limited range and effectiveness
Summary: 2 Stars
I almost ordered the Ionic Breeze, but decided first to check the leading Consumer publication which Reports on such things. I was amazed to find that the Ionic Breeze repeatedly scored last on their air purifying tests. They noted that the Ionic Breeze's poor performance is legendary.
Remember that the "ozone" smell is actually not good for you: it irrates the lungs of ashmatics and often those with allergies. The question is not whether you smell ozone, but whether particles are being removed from the air, which, according to the Consumer publication I read, they aren't. It removes very few particles, and only just around the unit for a couple of feet. I don't understand their "500 feet" claim: it doesn't make sense.
Do yourself a favor and at least check up on some comparison shopping/reports first.
Another thing: the title of the Ionic Breeze changes here periodically just enough so that they get a new listing with a clean slate of no reviews. That's a red flag to me.
Customer Review: Extremely noisy, lots of work to clean, possibly dangerous!
Summary: 2 Stars
I've had 2 of these for a few years. I've tried to make the best of them since they were so expensive. I've also bought new blades periodically.
After a few months, the unit will make an extremely loud noise even after cleaning the blades. Buying new blades doesn't help. The screeching sounds is sometimes intermittent and sometimes constant. The only option is to use it in a room that you aren't in.
I've tried vacuuming and cleaning the actual tower on the inside and blowing air inside it. It seems to help sometimes. I think that particles must get trapped inside, never release and cause the screeching.
I didn't know this at the time, but have since learned about the dangerous ozone emittence of the product. And am now thinking that could be the cause of some of my health problems that I didn't have before?
I'm not only disappointed with this product, I think it should be recalled and customers should be given refunds.
Customer Review: STAY AWAY!!!
Summary: 1 Stars
I bought the twin pack in May. One is still working while the other died 2 months ago. I have spent the better part of the past 2 months trying to get it replaced under warranty. Everytime I call, one of three scenarios plays out:
1) All customer service reps (in India) are busy. Someone (US) takes my number to call me back, but they never do.
2) Once I get a rep on the line, they either intentionally or accidently hang up on me. Has happened more than 10 times!
3) Call and get the automated system which hangs up on me.
I would recommend you trying to call them with a warranty request and see how far you get. This is the WORST COMPANY I have ever dealt with. My only guess as to why they operate this way is to make me fed up and quit trying to get the defective unit replaced or drag it on past the one year warranty period. I would recommend NEVER buying anything from this terrible company.