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Tools and Hardware Reviews of Ionic Pro Ionic Air PurifierCustomer Review: Do not waste your money...horrible customer service. Summary: 1 Stars
I have never written a review before, but feel compelled to do so after my bad experience with this company. I bought three units from Amazon about 2 years ago. Honestly, I am not sure if the units really work but the reason I am giving it a 1 star review is because of the conversation I just had with their customer service department. The woman didn't try to make suggestions as to why the red clean light came on; instead she told me I needed to purchase a $29.95 extended warranty for each of the two units AND pay $29.95 for each to be returned. No apologies; no standing behind the product. Just more money. I was furious and told her I would be writing a negative review on Amazon. Her response, was thank you very much. Ridiculous. Do not buy these machines. I wish I never did.
Customer Review: Great Air Cleaner Summary: 5 Stars
I bought this air cleaner after debating what to buy for almost a year, and so far have been very pleased with my purchase. I regularly run a ultrasonic humidifier in the winter, which works great but leaves a white dust over everything. It never occured to me that this air cleaner would help with that problem, but it has worked wonders. If I run the humidifer on high usually the aircleaner has to be cleaned about every other day because it starts making a static noise and the collection plates are covered with white dust. I would much rather clean the air cleaner several times a week (takes only a minute to do) then have everything in the house covered with white dust. Also, the air has a very clean smell to it. Great buy, would recommend to anyone.
Customer Review: Similar to Ionic Breeze, but not quite "silent" (as claimed) Summary: 2 Stars
I got this because it was about $50 cheaper than a refurb ionic breeze. It seemed to do something - there was some crud collected on the blades - but I didn't notice any difference in the smell of the room really. Worse is that it has a very faint buzzing sound even when the blades are completely clean. It said that it is supposed to be completely silent on the box.
I returned it for this reason and just received a refurb ionic breeze from Sharper Image today. Hopefully it will work better and will be silent (my friend has one and claims you can't hear a thing even if you put your ear on it, so hopefully that's true).
If the manufacturer reads these reviews: please fix the buzzing and you'll have a decent product.
Customer Review: Don't buy! Here's why! Summary: 2 Stars
I bought this and then did my research. I know; that was dumb. Let me share what I found out and what led me to return the product. 1) This does not do much to clean the air. Consumer Reports did a study and found out that there is not enough air circulation produced by this gadget to clean the air. Sure, it will grab some of the dust floating around but so will fly paper. 2) This emits ozone and ozone can be dangerous to anyone with lung problems. This unit is made in China. Do you really want to trust that a foreign made product is going to be made so well that ozone levels will not exceed what is healthy? I don't. Sharper Image sells a gazillion of these - but you should check out what consumer reports says before you go for one of these.
Customer Review: Dangerous for people with asthma Summary: 1 Stars
My sister bought this unit for me for Christmas and I have asthma. Not knowing much about ionic air purifiers, except from the advertisements on
television, it seemed to be a good idea. I ran the machine for about 2 hours and got a bad headache and started to feel ill, also the machine emitted a bad smell while running it. (The plastic housing also smells bad). After reading the manual that came with it, it warns that you should
check with your doctor if you have any medical problems, such as asthma, as the ozone that it emits is dangerous for people with asthma and other respitory problems. Consumer Reports magazine gave ionic air purifiers a bad review. (The headache went away when I turned off the machine and opened a window)
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