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Tools and Hardware Reviews of Kidde KN-COEG-3 Nighthawk Plug-In Carbon Monoxide and Explosive Gas Alarm with Battery BackupCustomer Review: Kidde will throw it in the trash! Summary: 1 Stars
Wow, I called Kidde to see if I could send it back to have it worked on or recalibrated...they said don't bother because they just throw it in the trash. So much for customer service and standing behind your own product. The lady said dog gas and human gas could make it set off. I said there are no dogs and my husband is at sleep in the middle of the night when the thing goes off. She said cleaners, candles (even unlit), furniture polish, nail polish could make the alarm go off. Then she said I should be calling the gas company. I said if it was gas I could smell it and there was no smell. Totally ridiculous. And I could have taken it back to Lowes or Home Depot if my hubby had kept the receipt. What a waste and so expensive too.
Customer Review: False Alarm after making Coffee?!?! Summary: 1 Stars
We started getting false GAS alarms after having the detector for about 6 months. We originally bought it thinking it would be twice as good as a carbon monoxide detector. We carefully mounted the detector in a place away from gas appliances, although we did not mount it close to the ceiling which is recommended for detecting gas. (We chose a mid-location so that it would detect CO quicker, and have another CO detector in the basement.) Just this morning it gave another false alarm at 6am just after I made coffee -with an electric coffe maker. No one else was even awake - until the alarm went off, then the whole house was up and the baby and preschooler were freaked out. I wish I had read all the false alarm reviews before purchasing.
Customer Review: Kidde Nighthawk alarm KN-COEG-3 Summary: 5 Stars
We have been looking for a home monitor/alarm that could detect carbon monoxide and explosive gases. We wanted it to be portable as well as reasonably priced. We selected the Kidde Nighthawk alarm with battery backup after reading a lot of reviews and recommendations. The instructions were helpful and easy to understand. We were able to test that the unit works and now have it plugged into an outlet near the stairs in our home. It is comforting to know that our family is protected especially at night. I think this product is as necessary as a fire alarm and recommend that everyone consider purchasing a unit for your family's safety.
Customer Review: Flawed Design - Eats Batteries Summary: 1 Stars
Product has potential, but has a serious design flaw that makes it a battery eater. When you lose commercial power, the battery backup takes over as it should. The problem is that when power returns, the unit will continue to run off of the battery until you manually "reset" it. Even worse, there's NO INDICATOR to show you its running off of battery power, so you never know that it needs to be reset. Only when you start getting the "LO BATT" indicator do you realize its been sitting there on battery power for who knows how long. By then, its too late and all you can do is feed it another battery. Finally got tired of wasting batteries so I no longer use the device. Stay away.
Customer Review: False positives continued.... Summary: 1 Stars
As many have already written this unit gives too many false positives on the GAS side. The first time (about 8 years ago)I had the fire department out. No gas detection. I then bought a second identical unit, and placed them side by side to have a "second reading". After a year, the original GAS/CM unit was discarded because of going off all the time, while the second unit showed nothing. I bought a Carbon Monoxide only unit instead. Now my second Nighthawk is going off all the time and there is zero gas smell. I may try replacing the battery, however I'm not optimistic. I'll call Nighthawk, as others have suggested, to see if I can get a replacement CM unit only.
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