Kwikset 97402-544 Signatures Juno SmartKey Entry Knob, Satin Nickel
by Kwikset
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List Price: Our Price: $24.94 You Save: $21.66 (46%) Availability: Usually ships in 24 hours Category: Tools See more product details |
Product Details
Manufacturer: KwiksetModel: 97402-544
Color: Satin Nickel
Product features:
- For exterior doors requiring keyed locking. Featuring SmartKey customized security with bump guard protection
- Easy to install; adjustable latch fits 1-3/8-Inch to 1-3/4-Inch thick doors & 2-3/8-Inch or 2-3/4-Inch backsets. Includes keyed knob, adjustable latch, mounting hardware,keys,installation instructions,SmartKey learn tool and drilling template for new doors
- ANSI Grade 2 high residential security
- Anti-tarnish and mechanical lifetime warranty
- Satin nickel finish
Tools and Hardware Reviews of Kwikset 97402-544 Signatures Juno SmartKey Entry Knob, Satin Nickel
Customer Review: Not Exactly an Energy Saver
Summary: 3 Stars
We put new doors and windows in our water-view home, new siding, and made several water related repairs. One of the ideas was to make the house more energy efficient. The door knobs were installed in some rather pricey Pella brand doors and defeated the energy savings.
Cold outside air goes right through the keyhole and comes out through the screw access holes on the inside plate. There is quite a rush of air. I went to the Kwikset website to ask them if they had a fix for this and some time later I received an automated reply telling me that I had to register on their website to get my answer. (I'm sure this was the idea of a loony marketing person. Doing this they can get my email address.) Well I have not gone back to get their solution since they are making it too hard to get a response.
I may have to remove the door knobs and stuff insulation behind the plate or fill the holes with a clear caulk.
Yes these locks were very convenient and even recommended by the contractor. I just don't think an external door lock assembly should leak air in or out especially when installed in an expensive double pane energy saving glass door.
Kwikset's service was third rate. I dislike the idea of having to go back to their website, register, and then read what is probably going to amount to my own solution. What I was kind of hoping was that they had plugs designed for the screw holes that could stop the air so that messy caulking would not be required.
We purchased these from Amazon because they could get the units to us in quantity and faster than Ace Hardware. We had them in two days as requested in time for installation. During our first major snow storm we noticed the jets of cold air as we reached to open the door. Very surprising flaw. Bad design.
This was Kwikset's response:
Submitted Submitted By Notes
1/22/2010 Customer Service (Agustin) Dear Customer, Thank you for contacting us. Ther is no way the air goes through the cyilnder. We recommend tightening the screws a little tighter. If this does not work, we can replace the unit for you under warranty. Thank you, Kwikset Consumer Support.
The spelling errors are the reps. Fascinating. I feel the air, the screws are tight. The door is a very expensive Pella door. I was right. In order to get this feeble answer I had to log on and give them my address and telephone number. I'm sure now I will be deluged with junk mail. Since I am a Black and Decker stock holder I should probably complain.
Description of Kwikset 97402-544 Signatures Juno SmartKey Entry Knob, Satin Nickel
Grade 2 security entry knob with Smart Key cylinder. Smart Key cylinder eliminates traditional pins and springs. Cylinder design provides instant re key functionality. Smart key cylinder is a bump resistant, higher pick resistant lock. Included with eachBrands Tools
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