Lasko 52" Oscillating Pedestal Fan
by Lasko
 |
List Price: Category: Home See more product details |
(Click here)
Product Details
Manufacturer: LaskoBrand: Lasko
Edition: Kitchen
Model: 2535
Color: GUNMETAL GRAY
Publisher: Lasko
Studio: Lasko
Music Label: Lasko
Product features:
- Assembly Required: No, Color: Gray , Dimensions: 52" Height x 15" Width x 15" Length, Product Model: 2535, Speed Settings: 3
- Features: Remote, Adjustable Height, Oscillating
- Sold as 1 each
- Lasko Personal Fan, 6 Inches, White, 2002W
- Lasko 40" Executive Tower Fan
- Lasko 42-Inch Wind Curve Fan with Remote
- Lasko 4000 Air Stik Ultra-Slim Oscillating Fan
- Lasko #4305 50" Outdoor Fan
Tools and Hardware Reviews of Lasko 52" Oscillating Pedestal Fan
Customer Review: Fan good, Lasko customer service not so good
Summary: 3 Stars
I bought this fan just 5 days ago to replace a fan which had stopped working. I have a similar Lasko fan (identical except this one is taller) and have been pleased with it. It is a most unattractive fan, but it has been reliable. For this one I needed a taller fan. I have not had the need for a remote control in the past, but for this one I did. Where I need this fan, I need the remote to access the controls.
However, when the package arrived, the remote control was nowhere to be found. Lasko customer service by phone had closed for the day (4 CST), so I contacted them using their online form. They later responded by telling me I must either fax or mail them my Amazon receipt, that the information alone was not adequate.
I am 67 years old, so I have a bit of buying experience. I think only twice over the years have we ever ordered anything which arrived with missing parts. Both times, a phone call to customer service ensured we received our missing part by overnight delivery.
I emailed them back with the information they asked for, asking if I could please fulfill the requirement by email as I don't have a fax machine and didn't feel the need to spend 44 cents to correct their mistake.
I did not receive a reply from them, so I called them today. I spent over 30 minutes with customer service, much of the time on hold. My original question was if I could meet the requirements over the phone. I was told yes, and then we talked about how to accomplish this. I am also quite familiar with their "on-hold music." Supposedly I could and sent two emails while I was on the phone. However, the emails went to someone different than the person to whom I was talking, so he finally said they would call me back. Unfortunately, they called when I could not get to the phone, so I received a voice mail. I was told I must mail or fax the receipt, that the "receipt" I sent them -- which was a copy/paste of Amazon's invoice, something I couldn't "forge" if I had to, was not adequate. At this point, I am very frustrated over the whole experience. And I seldom get frustrated, believe it or not.
As far the fan itself, it seems to work okay. However, where I need to have it, I must access it with a remote which I do not have.
This review is not a knock on the fan itself (like I said, it is about as tacky a fan as I've seen, but we have one similar which has worked well) but a knock on Lasko's customer service if you end up with problems and have to deal with them.
Description of Lasko 52" Oscillating Pedestal Fan
Lasko Products 2535 Oscillating Pedestal Fan 2535 FansFans
Tools and Hardware
Bestsellers in Fans
24" Aloha Commercial Cooler FanALOHA; Aloha; ALOHA; Kitchen; Home
Best price: $159.99
Namco Blower - 3200 CFM, 3/ 4 HP, 110 VoltNamco; Tools
SEPTLS737PB48B - Belt Drive Portable BlowersTPI Corp.; Tools
Best price: $756.06
Windchaser WCH3I 3-Speed WindColumn Stand or Floor Fan with Ion GeneratorWindChaser; WindChaser; WindChaser; Release date: 2004-04-01; Kitchen; Home
Price in other shops:
Honeywell HFT114B Oscillating Super-Turbo High-Performance 3-Speed FanHoneywell; Honeywell; Honeywell; Kitchen; Home
Price in other shops:
FlowPro Ag Blower Fan - 36in., 11,200 CFM, 1/ 2 HP, Model# 10256FlowPro; Tools
Schaefer High-Velocity Exhaust Fan - 20in., 4966 CFM, 110/ 220 VoltSchaefer; Tools
Best price: $729.99
Hunter 90021 12-Inch Oscillating Table Fan, Brushed NickelHunter; Hunter; Hunter; Release date: 2004-08-05; Kitchen; No Operating System; Home
Price in other shops:
Patton U2-1803-UC 18-Inch Velocity Air CirculatorPatton; Patton; Patton; Kitchen; Home
Price in other shops:
Holmes HACP9 Oscillating 2-Speed Clip-On FanHolmes; Holmes; Holmes; Kitchen; Home
Price in other shops:
Similar Tools and Hardware Products
Holmes HAWF2043 Twin Window FanHolmes; Holmes; Holmes; Kitchen; Home
Best price: $59.99
Lasko 18" Adjustable Pedestal RemoteLasko; Lasko; Lasko; Kitchen; Home
Best price: $38.97
Price in other shops:
Lasko 4916 Desktop Wind Tower Oscillating FanLasko; Lasko; Lasko; Kitchen; Home
Best price: $19.64
Price in other shops:
SPT SF-1521 LCD Remote Controlled Tower Fan with IONSunpentown; Sunpentown; Sunpentown; Kitchen; Home
Best price: $52.80
Price in other shops:
Lasko 4924 Space-Saving High-Velocity 3-Speed Oscillating Blower FanLasko; Lasko; Lasko; Kitchen; Home
Best price: $59.35
Price in other shops:
Lasko 16-Inch Oscillating Pedestal Fan, BlackLasko Metal Products; Lasko; Lasko Metal Products; Kitchen; Home
Best price: $19.99
Price in other shops:
Lasko 4000 Air Stik Ultra-Slim Oscillating FanLasko; Lasko; Lasko; Kitchen; Home
Best price: $24.00
Price in other shops:
Lasko 2530 40-Inch Elite Wind Tower Fan with Remote ControlLasko; Lasko; Lasko; Kitchen; Home
Best price: $54.98
Price in other shops:
Ozeri Ultra 42" Adjustable Oscillating Tower Fan - with Noiseless Airflow TechnologyOzeri; Ozeri; Ozeri; Kitchen; Home
Best price: $98.95
Price in other shops:
Lasko 42-Inch Wind Curve Fan with RemoteLasko; Lasko; Lasko; Kitchen; Home
Best price: $55.00
Price in other shops: