PUR 3-Stage Horizontal Faucet Mount Chrome FM-9400B
by PUR
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Tools and Hardware Reviews of PUR 3-Stage Horizontal Faucet Mount Chrome FM-9400B
Customer Review: BEWARE! Filter Is Empty!
Summary: 1 Stars
I purchased this PUR 3-Stage Faucet Mount in SEPTEMBER of 2010.
As everyone knows, the filters are only good for around 100 gallons of water, (depending on the quality of water in your home).
This filter is still going after running hundreds of gallons of water through it.
I've used it to fill up the dehumidifier which takes 4 gallons every 5 days. I use it to cook with, drink water daily. And yet, it is still supposedly filtering?
You could run this filter all day, 24 x 7 and it would not ever stop. Why? Because the filter cartridge is EMPTY.
To prove the point, I'm going to remove it and take a sledge hammer to it to reveal what is or is NOT inside.
No filter on the market that is a faucet mount, can filter the amount of water that has been put through this one. To make matters worse, the water in this community is full of minerals.
I have used the PUR water filters before and they have always stopped at some point when the cartridge filtering material is full.
Not so this time.
So, buyer beware, PUR is laughing at us while we purchase their empty filters!
Companies such as this one needs to be put out of business.
Customer Review: Good product, most issues are resolvable!
Summary: 4 Stars
I've used a PUR faucet mount filter for about 10 years. Although I don't test my water except by smell and taste, I would say it is cleaning the water as advertised.
I've encountered most of the problems people have written about in the reviews. If your pressure seems to slow over time, that is because the filter is filling up with the junk that you would otherwise be drinking. The pressure will increase with your next filter change.
If you can't get the filter out when you go to change it, do what the directions tell you: slowly turn on your water and the filter should pop out.
If the connection begins to leak, call PUR and complain. I've done this and they have sent me a brand new unit. I would suggest you keep your reciept and UPC from the box. That may help in your case if the unit isn't too old. The last time this happened to me, they did not replace the unit. This has been a recurring problem for years which makes me wonder why they haven't been able to resolve this issue. Maybe they like the fact that people have to buy a new unit instead of just a new filter. They wouldn't do that would they?
Other than the leak issue, I am very happy with the unit.
Customer Review: Works fine for me
Summary: 5 Stars
I purchased this filter about a year ago, and it works just fine.
Pros:
- Saves money over buying bottled water
- Convenient: don't have to lug bottled water into the house, and don't have to throw out the empty containers
- Decent looking: nice shiny chrome finish
- Filters last for many months, and are easy to replace (just buy online).
Cons:
- Filtered water pours out more slowly than unfiltered water. There is a switch to select filtered or unfiltered water. Unfiltered water will pour out as normal, but filtered water will pour out more slowly. To be exact, I just checked mine, and it pours at a rate of 1 fluid oz./sec. This will feel really slow at first, but since you probably do a lot of multitasking in the kitchen, you quickly get used to filling a container with water while you do something else for a few seconds.
- You are attaching a big thing on the end of your faucet: this reduces the clearance between your faucet and the bottom of the sink and may obstruct other sink activities that you currently take for granted. For me, this made it more difficult to clean or fill with water a tall pot that I like to use.
Hope this helps
Customer Review: Expensive Water Leak
Summary: 1 Stars
I've been a PUR fan for several years now, but this is a horrible product. I was an early buyer of PUR faucet mount filters when all you could get was the regular model that you have to twist downward to turn on. The biggest problem with those is the fact they take up so much room in your sink. I moved about two years ago and noticed this newer style that mounts higher, leaving more space available in the sink. It seemed like a no-brainer! DON'T BUY THIS PRODUCT. The first one I purchased lasted about a year. I figured it started leaking because I or my girlfriend hit it with a pot or put some kind of stress on the connection at the faucet. The replacement lasted about three months and started leaking badly. I needed another one in a bad way and figured I had just gotten a bad one. I picked up (yes, I did...) a THIRD one of these and it leaked in less than a week. It literally sprays water onto the kitchen floor. I'm preparing to get two of them replaced or refunded by PUR. The older style PUR faucet filters are FINE, they last for a long time and they are a LOT cheaper. Just get the 3-stage version. This horizontal version is flawed in design and will be nothing but a nightmare for you.Customer Review: water tastes good, filter sucks (leaks)
Summary: 2 Stars
I had two pur filters - one for each kitchen sink (two kitchens here) - they were the type that you have to twist the whole unit to get it to work - and both started leaking after a while - a little, then a lot, to a point where it was unusable. I went to walmart and got the more expensive one (this one) that you only twist a knob to get it to work - "this must last longer, since you're not moving the whole thing up and down" - the thing lasted one day extra from the day I could have returned it - it sounds like a bad joke, but the joke's on me. A few days later, and we couldn't even open the faucet without getting sprayed. I've installed my whole house's plumbing system - from scratch - so trust me, it's not just about "tighten it up" with a wrench. The part where it leaks is UNDER the nut, where there's no access to it - I tried several seals, even tried to take the whole unit apart to see if there was a way to unhook that nut, but it's "factory made" - once I had nothing else to do but to throw it in the garbage, I tried to "snap" the nut off - and, like I figured, it shattered. I have 3 new filters, and I'm tempted to go and get another PUR because of the filters, but I'm sure I'll pass.