Patton U2-1803-UC 18-Inch Velocity Air Circulator
by Patton
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Product Details
Manufacturer: PattonBrand: Patton
Edition: Kitchen
Model: U2-1803-UC
Publisher: Patton
Studio: Patton
Music Label: Patton
Product features:
- 360 degree Tilt adjustment for focused cooling
- 3 speed comfort control
- All metal construction
- Whole-House cooling power
- Dimensions 8.7 long, 21.5 wide, 21.5 high, weighs 16.8 lbs.
Tools and Hardware Reviews of Patton U2-1803-UC 18-Inch Velocity Air Circulator
Customer Review: Outstanding Experience
Summary: 5 Stars
I purchased this item from Amazon and in the first trial run I found the fan vibrated terribly on high speed. It could walk itself across the floor. So I notified Amazon in case I needed to take advantage of their excellent warranty service but tried contacting Patton first to see if they might pay for a local shop to make repairs. They would not but IMMEDIATELY ordered a replacement fan for me, without question. When they emailed the shipping notification I saw that they had shipped a 20 inch fan instead of an 18 inch. Where I will place this fan will not permit a 20 in round fan so I immediately called Patton. They said to simply refuse the fan when it arrived. They were out of stock on the 1803 during the winter and simply substituted a more expensive item. They told me to call them back nearer to summer when the 1803 would be back in stock.
I refused the 20 inch model as instructed and a couple months later called about the 1803. They were in stock and one was on the way to me within 1 day. It arrived in just a few days and works great.
This fan is a real air mover. It replaces a 40 year-old Toastmaster 20 inch box fan with metal blades that moved a LOT of air. When it died I tried an Air King box fan but its wimpy plastic blades were absolutely useless. I decided to try this Patton with metal blades and I am completely satisfied with its ability to move a volume of air comparable to my ancient fan. I expect a good summer with this Patton fan and if should die prematurely, I know I can depend completely on Pattons good (and courteous)customer service honoring their warranty.
I consider this an outstanding experience. I don't mind the original item arriving defective. The outstanding customer service outweighs everything, by far, and I surely appreciate it. As an added note, Amazon was fully prepared to replace the item if Patton did not, so that reinforces my already high opinion of Amazon support. Good customer service is a near dead aspect of companies today and it is genuinely heartening to find two who still know the value of taking care of those who pay for their profits!
Description of Patton U2-1803-UC 18-Inch Velocity Air Circulator
High Velocity 18" Multi-Room Air Circulator from PattonCategories Tools
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