Dolce 4-Shelf Folding Bookcase - Dark Walnut
by Picotee
 |
List Price: Category: Home See more product details |
(Click here)
Product Details
Manufacturer: PicoteeBrand: Picotee
Edition: Kitchen
Publisher: Picotee
Studio: Picotee
Music Label: Picotee
Product features:
- Features: Foldable
- Frame Material: Hardwood
- Hardware Material: Nickel
- Wood Finish: Walnut
- Metal Finish: Chrome
- Surface Material: Veneer
- Finish: Lacquered
- Number of Shelves: 4
- Maximum Shelf Weight Capacity: 75.0 Lb.
- Maximum Weight Capacity: 75.0 Lb.
- Care and Cleaning: Wipe Clean With a Dry Cloth
- Dimensions: 48.0 " H x 22.75 " W x 8.75 " D
- Weight: 26.4 Lb.
Tools and Hardware Reviews of Dolce 4-Shelf Folding Bookcase - Dark Walnut
Customer Review: Defective product I can do, poor customer service I can't
Summary: 1 Stars
I bought this book case online about 2 and a half weeks ago just after I moved into my new place. I had already been into an actual store to see what it actually looked like, so I knew and was content with what I was ordering. I chose to order it online, because I don't drive and they offered free shipping online. So I got the product in great time, not a problem. But when I opened it, I realized that the grooves were not in line with the shelves each other and I thus the shelves were defective. So, I printed out the return recipt online, and made arrangements with a friend to drive to me target to return the item. I had all the proper paperwork, original packaging and my id. When I got to customer service, the clerk told me that it wasn't ringing up. I said that's weird cuz I just bought it two weeks ago, and I know that you have it on your shelves. So she got her manager and he came. He said that the case was now on clearance for 12.99 and that's what he could give it to me for. ....I repeated that I am a regular target shopper and I KNOW that it's on their shelves, and I'm surprized to hear that it's on sale. So he called whoever he had to call to get permission to return it at the price that I paid for it and that took forever but hey, the issue was resolved. He gave me a reciept and told me to go get whatever I wanted to exchange it for and come back with just that reciept. So I did, and when I came back I had to go through the same process with another clerk. I mentioned that this second questioning was a bit redundant seeing that I had the slip that the first guy had given me but this new guy got smart alecky. All in all it was a trip. By the by, while I was shopping for my other items, I stopped by the furniture section and sure enough my item was there for the price that I had originally purchased it for. So I mentioned it to the manager when I got back to Customer service, and he says, "yeah, well the computer said that it's on clearance" then he shoved the scanner in my face to show me.
I'm writing this review to say that it's sad that although the floor staff of the Buckhead Target in Atlanta, GA is great, the Customer service department of all places lacks the proper customer service skills that they out of all the employees in the store should have. The thing is, I work in retail too, so I know how it is to have difficult customers. I wasn't however a difficult customer, I remained calm, and polite....Sigh, I'll still shop at Target though cuz those bad apples have only slightly tainted the bunch.
Description of Dolce 4-Shelf Folding Bookcase - Dark Walnut
This handsome dark walnut bookcase has 4 shelves to organize books of various sizes in a dorm room or home office. Slats across the back prevent books from slipping out. Folds for easy moving. No. PT-408W. Imported. 48Hx23Wx12D".Tools and Hardware
Bestsellers in Tools
Sophies World (Chinese Edition)by qiao si tan ·jia de
Wall Art City; Writers Publishing House; Published: 2010-01-05; Paperback; Book
Best price: $13.99
NEW JDD 75W 75 Watt 120V E26 Clear Halogen Light BulbCBconcept DeSign; CBconcept DeSign; CBconcept DeSign; Lighting
Best price: $5.99
Wall Decor Removable Decal Sticker - Colorful ButterfliesWall decor; Lemon Tree; Baby Product
Best price: $11.55
OEM Car Charger for your brand new Sanyo Cellular Phone, Version 011!Generic; CE
Price in other shops:
OEM Blackberry Motorola LG & Hitachi Car Charger for your Mobile Cellular Phone. (Version 2.002)Generic; CE
Best price: $2.99
Price in other shops:
SEM 15713 - COLOR COAT AEROSOLS-Ladera, 16 oz. AerosolSEM; SEM; SEM; Automotive Parts and Accessories
Mighty Bright silver Xtraflex LED Book Lightmighty bright; Mighty Bright; Published: 2010-12; Kitchen; Book
Best price: $6.72
Price in other shops:
Heavy Gear Slotted Hex Bases (25)DP9; Tools
Best price: $12.15
Flexible LED Book Light - Great for Jigsaw Puzzles too!UltraOptix; Toy
Best price: $9.98
Family Planner 2012 Wall Calendar with Stickersby DateWorks
Trends International Calendars; Published: 2011-08-01; Calendar; Book
Price in other shops:
Similar Tools and Hardware Products
Winsome Wood Folding 4-Tier Shelf, NaturalWinsome Wood; Winsome Wood; Winsome Wood; Release date: 2008-01-08; Kitchen; Home
Best price: $57.94
Price in other shops:
11" Round Wastebasket, BlackOrganize It All; Organize It All; Organize It All; Home
Best price: $7.50
Price in other shops:
Winsome Wood Accent Table , WalnutWinsome Wood; Winsome Wood; Winsome Wood; Kitchen; Home
Best price: $40.94
Price in other shops:
Ikea Orgel Floor LampIkea; Ikea; Ikea; Office Product; Lighting
Best price: $24.75
Adesso Wright Tall Floor Lamp, BlackAdesso; Adesso; Adesso; Release date: 2007-02-15; Tools & Home Improvement; Lighting
Best price: $83.60
Price in other shops:
Ore International Home Décor Floor LampOre International; Ore International; Ore International; Release date: 2007-08-01; Tools & Home Improvement; Lighting
Best price: $63.05
Price in other shops:
Winsome Wood Leo Storage Baskets, Set of 2,Walnut FinishWinsome Wood; Winsome Wood; Winsome Wood; Kitchen; Home
Best price: $24.56
Price in other shops:
Winsome Wood Leo Storage Baskets, Set of 3, WalnutWinsome Wood; Winsome Wood; Winsome Wood; Kitchen; Home
Price in other shops:
Dolce Dark Walnut Writing Desk w/ DrawerFrenchi; Picotee; Frenchi; Kitchen; Furniture
Best price: $109.95
5pc Dining Table, Chairs & Bench Set Cappuccino FinishCoaster; Coaster; Coaster; Kitchen; Home
Best price: $225.00
Price in other shops: