Customer Reviews for Poulan Pro 400E 18-Inch 4 HP Electric Chain Saw

Poulan Pro 400E 18-Inch 4 HP Electric Chain Saw
by Poulan

Poulan Pro 400E 18-Inch 4 HP Electric Chain Saw List Price: $89.99
Category: Lawn & Patio
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Tools and Hardware Reviews of Poulan Pro 400E 18-Inch 4 HP Electric Chain Saw

Customer Review: better than I thought it would be
Summary: 5 Stars

This is my third chainsaw in four years. First I bought a 3 horsepower Remington electric 16 in chainsaw. It worked pretty well, although I tried to make it do too much and burned out the motor. Thinking I needed more power I bought a gas powered 18 in Ryobi chain saw, which does not work well at all. However with a large tree adjacent to my house dying, I needed a working chain saw. So I took a chance on this Poulan Pro, 18 in, electric. It was a great choice.
In one day, I took down all the major branches of the tree, leaving a large stump. I was able to cut all of the wood in one day, yielding nearly a cord, or it will when I finish splitting the larger pieces. Some of the pieces were actually 18 in diameter or larger and the saw still handled them. Over the course of the day, I had to tension the chain once, and fill up the oil tank twice - not bad at all. Clean up was easy, about 15 minutes with a couple of paper towels and an old paint brush and it was clean enough to store.
If you can can run an extension cord to where you are cutting, this saw is a very good choice. Easy to maintain and use, not as loud or smelly as a gas chain saw, and plenty of power for even larger logs.

Customer Review: Don't worry, this isn't too big
Summary: 5 Stars

Up until now, I've avoided buying a chain saw out of fear that I may injure myself. However, my pole electric pruner just wasn't cutting it for some of the larger branches that I wanted to cut. So, I decided to get an electric chain saw. Of course, I went to Amazon.com first and read saw all the excellent rating for this saw. I went to Lowes because I wanted to see what it felt like to hold it. This thing looked gigantic in the store and felt heavier than I expected in my hands. However, it was constrained by an anti-theft cable, so I could get a real feel for it. This seemed overkill. So, I looked at the 16" and 14" models. The 16" was just as heavy, but the 14" was super light. The reason for this is it's only 1.5hp. I almost bought it but was concerned that it would be underpowered and not much better than my pruner, and it didn't have all the cool features of the 400E. I ended up buying the 400E despite my reservations. I tried it out today. Wow! This thing cuts through small branches and trees like butter. I'm totally impressed. My reservations were unfounded. I now believe that the size and features make this chain saw safer and I'm very happy that I got it.

Customer Review: Excellent Saw
Summary: 5 Stars

I bought this saw based on other reviews and was a little skeptical if it would work as well as a gas saw. Bottom line.........it does. Plenty of power, no gas to mix and add, much quieter than a gas saw. I did not experience any kickback while cutting down several trees in my backyard. A few things to keep in mind. Buy a heavy duty extension cord (12/3). I bought a 100' and 50'. Used them together and they worked fine. If you are doing a lot of cutting (about a cord) buy a gallon of bar oil. The saw uses it fairly quickly and if you buy a quart (like I did) you'll soon be back at the store for a gallon. A gallon is not much more than a quart (think paint pricing). Be sure to adjust the tension on the chain and check occassionally. The chain only fell off once and since then I check the tension more often. Let the saw fall through the wood (do not force it) and it will keep going all day. I'm also pretty impressed at how sharp the chain has stayed. The saw does not inlcude a case and the bar cover supplied is little more than a glorified baggie. That aside the saw is a joy to use. I keep looking for things to cut down.

Customer Review: Good value
Summary: 4 Stars

I chose this tool based on its primary use- light duty work around the house with the assumption that electrical power would be readily available at a typical house. I debated for some time going gas powered, but then if I did go that route I was going to pick Stihl or Husqvarna, having had excellent personal experience with Husqvarna as a true back woods working saw. My first task with this saw was removing bushes at my parents house. Handling and weight of the saw were fine, no fatigue. Power was not an issue, nor would I think it would be for heavier jobs. Overall feel of the saw was quite nice after getting used to it. I'm never a fan of plastic cases on any tool that might see abuse but since it's not the 60's anymore I 'spose I don't get my choice, the case seems like it will hold up though. The blade size for the package is quite nice, it seemed like many comparable saws had shorter blades. I like to be able to utilize the entire blade and get into tight spots at times. Electrical hookup so far has not been an issue, I did purchase a 100' 12awg extension cord as part of the intent of use. Good value for the price.

Customer Review: Wouldn't run
Summary: 1 Stars

I probably received a return that was totally defective as it wouldn't start despite my reviewing all the instructions multiple times, checking my cord and plugs and because the box had been opened and the warranty card was missing. The other packing material clearly showed signs of repackaging. To Amazon's credit, they told me to keep the defective one (I guess it will do for parts, i.e. the chain) as I had already put bar chain oil in it and flammable material cannot be shipped back to Amazon. They are sending me out another one, which I should receive in a couple of days. I requested that they specifically check that it is new and unopened. Hopefully, they will comply. At any rate, my recommendation is to call customer service prior to ordering, ask them to make sure you are receiving a new, unopened box and not a return to avoid all the hassles, and wasting money on chain oil, etc. Amazon deserves 5 stars for their great customer service in mitigating this problem, but a -1 star for reselling defective, returned merchandise. I'm looking forward to using the saw as I read alot of positive reviews.
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