Rapid Reel 150-Foot Two-Wheel Cart Hose Reel GH164-CT
by Rapid-Reel
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List Price: Category: Lawn & Patio See more product details |
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Tools and Hardware Reviews of Rapid Reel 150-Foot Two-Wheel Cart Hose Reel GH164-CT
Customer Review: Good quality hose reel
Summary: 5 Stars
I settled on this particular hose reel after reading lots of Amazon reviews for various reels. This one seemed to have the best reviews, and I suppose I was also swayed by the fact that I've owned a Rapid Reel hose reel for my air compressor hose for a number of years that has proved extremely durable and handy.
It comes in a remarkably small box given the size of the assembled unit, they did a pretty darn good job on the packaging. I got mine assembled in about 15-20 minutes, despite my toddler trying to haul off the wheels. The design is such that the handle always has a bit of flex to it even if you torque down the bolts pretty tight. I wish that it ended up a bit more rigid, as the flex makes it feel odd. But otherwise this thing ends up like the tank that I expect from Rapid Reel. The section of feed hose is very high quality Goodyear hose, the zip tie for holding your hose in the right spot on the reel is very beefy and has a tab so you can loosen/remove it if needed.
The unit has a friction brake on it so that gravity doesn't unspool your hose for you. The friction level is adjustable, but seemed fine with my hose out of the box. It rolls easily, and doesn't seem to be in any danger of tipping over even if you pull on the hose to get it to unspool. I pulled at a 90 degree angle from the spool from about 20 feet and the handle conveniently helped align the hose and it unspooled just fine.
Customer Review: Great product and company, solid engineering and detailed documentation
Summary: 5 Stars
Have wasted money before buying plastic hose reels that look good in the store and appear to function. These barely lasted a year, and never survived a winter, even when brought into the garage. Forget about leaving them where they are exposed to the sun. I'e had this reel for about a month now and it is rock solid. I've got high quality heavy duty rubber hose on it and it handles it with no problem.
There was some work to put this together, BUT, it was very well packaged and the instructions were written by an english speaking person - (at least what was written). The step-by-step diagrams and attention to details made assembly a breeze. The quality of everything, including the follow-up with the shipping notice from the company was excellent.
I would buy another and recommend this to friends/family as the best hose reel I've had and used. Again, this hasn't gone through a winter, BUT, I believe this will last and be backed by the company. So far this experience reminds me of the one I've had with my Weber Gas Grill, I paid a premium price, but my Weber is 14 years old and going strong. I've had to replace a few items that wore out due to normal wear and tear, but Weber has been there to provide replacement parts. Think these guys will be there also.
Customer Review: One less daily chore
Summary: 5 Stars
Re-hanging 100' of hose after daily watering was getting really old. This is my first hose reel cart and I'm delighted. Knowing nothing about them, I read the Amazon reviews and learned the problems folks have with most carts--problems I didn't want to suffer through--so I was willing to spend more to get a good solid cart that would meet my needs hassle-free.
I expected assembly so wasn't daunted and found the instructions outstanding--mostly clear pictures, each step clearly numbered and nothing left to the imagination, which in my case is a good thing. Some instructions assume you're a tool-time guy and just 'know' things. I'm not and I don't. I had no trouble here and it all went together without a hitch.
My 100' of hose wrapped easily with room to spare. The subsequent unwinding for the watering exercise was smooth and trouble free and the best part, over which I nearly wept with joy after years of dirty recoiling manually, was the ease with which it all rolled back on there--quickly, effortlessly and neatly. No wonder people like hose reel carts and this one especially. The quality is apparent and well appreciated. Highly recommended.
Customer Review: solid product, fantastic customer service
Summary: 5 Stars
Rapid Reel 150-Foot Parallel Wall Reel #GH164-PL
Rapid Reel 150-Foot Perpendicular Wall Reel #GH164-PD
Rapid Reel Garden Hose Cart Reel 2 Wheel Cart - GH164-CT
Solid, well made product that is well supported and it appears that it is all "made in the USA".
One of the screws that hold the two drum halves together had a faulty thread. I emailed Rapid Reel's customer service at 10:30 AM on Friday and I had a full three screw/bolt package delivered by 10 AM on Saturday morning.
All three of the reels that I have bought included the Goodyear 5/8" Sureline attachment hose.
I am very satisfied with my purchases.
PS for those that are not happy with the play in the handle of the two wheel cart, you can have Rapid Reel's customer service and they will send you a part to reduce that play.
Customer Review: Could have saved some money but I like what I got
Summary: 4 Stars
Like many other reviewers, I was sick of the cheap tubular metal and plastic reels and did not want to drill holes in my house to mount a permanent hose reel so I was drawn to this product. The build quality seems good, consisting of powder coated aluminum (I think) but I suspect this product has evolved over time and may not be as sturdy as past versions. I does specify "made in the USA", though. Assembly was not too problematic (beware: parts F and E are reversed in the picture showing all of the parts but are correctly identified in the assembly drawings) and I like the way the connections are made. No leaks after making sure everything was tight - a definite improvement. The tires are real with actual inflatable tubes so it is easy to transport. So far it winds/unwinds smoothly. I like the product. We shall see as far as durability goes.
My only disappointment has been the 40% price drop at Amazon right after I purchased it and the fact that I saw the same reel branded by Ace hardware for less than I paid. Caveat emptor, I guess.