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Tools and Hardware Reviews of Rapid Reel 150-Foot Two-Wheel Cart Hose Reel GH164-CTCustomer Review: Solid hose reel, but the older model was better. Summary: 4 Stars
This was my 2nd Rapid Reel. I had ordered this expecting it to be the same as my old one but it was a newer model. I was somewhat disapointed that this newer model was $30 more than the older one and when it arrived seemed more cheaply made. The new one is Aluminum versus steel in the older model. It also required a lot more assembly. In some ways it's better than the old model (lighter, aluminum won't rust) but at the same time the handle seems more rickety because it's not a single piece like the old model and tends to flex where the two pieces connect. The short hose that connects to the reel also seems like a generic 5/8" inch when the older model came with a 3/4" Goodyear hose. All and all it's a solid hose reel and way better than anything plastic, but I think I would have been happier with another one of the older models at $99 instead of this newer model at $129.
Customer Review: I should have bought this from Amazon! Summary: 5 Stars
I saw this in a catalogue and, like everyone else who has had problems with the cheap plastic reels, this looked like a no-brainer. Unfortunately, I didn't think to come to Amazon, so I paid $199.95 plus shipping. Ugh. I've learned my lesson. My only complaint (so far, I haven't used it much as we've had so much rain) was not with the product but with the catalogue company. Nowhere in the catalogue, or on their website, does it say "assembly required". As it turned out it was easy to put together. I just wasn't expecting it so on receipt I was angry. I emailed the catalogue company and they said I should have asked their customer service department WHEN I ORDERED IT. Why would I think to do that when it did not state that it would need to be assembled?!? In future, when I find something in any catalogue, the first thing I will do is come to Amazon.
Customer Review: made my life easier Summary: 5 Stars
I was worried before I buy this because of soso reviews. But since I don 't have an option to install a gaden hose reel on the wall, this reel seemed be the only one option I found for a heavier duty free standing hose reel. I have a good year 100ft hose and it works really well with it. I'm not experienced hose reel user, and I used cheap hose plastic reel once in the past and it was so horrible I stopped using hose reel for years. But I got tired of the 100ft hose spreading all over the yard and I kept tripping over it. I'm petite women without much knowlege of outside iquipments stuff, and yes there were many parts to build this reel, but I had no trouble assembling the reel. I feel this reel is so great, may be because I did not have good water hose reel experience in my past. But still, I must give 5 stars just because it made my life so much easier.
Customer Review: Tired of buying a new reel every year? Summary: 5 Stars
OK, so this reel is expensive and has plastic parts. It also has a 10-year warranty and a company that stands behind the product and has spare parts available. I bought this reel to replace a $130 Home Depot reel that failed after two years of use and could not be repaired because HD no longer stocks this Chinese-made reel. The Rapid Reel does require assembly, but the instructions are very good with every step clearly illustrated. Usually when assembling something like this I am running to the garage every two minutes to get another tool, but the Rapid Reel really does take only a Phillips head screw driver to assemble. It also works great - easy unwind and easy rewind. If you use a hose reel every day like I do, you own it to yourself to buy this reel.
Customer Review: You get what you pay for, top quality. Summary: 5 Stars
Easy assembly, quality build, well ballanced and easy to use. This unit is expensive but then again the cheaper brands in comparison are way overpriced. I like the fact that they use tube type tires that are filled with expandable foam. This unit does not leak one drop. There is a slight bit of play between the handle bars and where they are connected to the frame but unless it fails I just don't care. The frame is powder coated just like the frames on my KTM motorcycles and that's quality. I also have a wall mounted Rapid Reel mounted on the south side of my home for two years and it still looks like new. The plastic three point mounted handle looks a little weathered but works like new. I will update if there are any problems.
More Customer Reviews: ‹ 1 2 3 4 5 6 7 ›
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