 |
Rinnai EX11CN Direct Vent Furnace NG by Rinnai
Product DetailsManufacturer: Rinnai Model: EX11CN Color: Beige Product features: - Slim profile and modern designs
- FOT-151 wall termination kit included (4 ½" - 9 ½")
- Sealed combustion
- Self-diagnostics with error code indicator
- 10-year heat exchanger limited warranty for residential installations (5 yrs parts, 2 yrs labor)
Tools and Hardware Reviews of Rinnai EX11CN Direct Vent Furnace NGCustomer Review: Things to consider Summary: 2 Stars
In order to replace a couple of outdated direct vent propane heaters, my husband bought a Rinnai ES22 for our living room and an ES11 for our bedroom. Both units have a loud fan/blower which goes on and off during use. I don't like it, but I can adjust to the noise in the living room. In the bedroom, I find the noise level unacceptable for relaxing and sleeping (and I am not a light sleeper). Making matters worse my ES11 has a pinging sound which accompanies the blower going on and off. My husband bought the units through an authorized dealer and installer in the Los Angeles area who he found on the official Rinnai website. After purchase and the units had been installed, I looked at the invoice. This individual charged us approximately 40% more for the units than they were being offered for on unauthorized Rinnai websites. This individual also charged us for "misc. parts and sealants" although there were no such items furnished (the units come with everything you need). I should also add that the authorized dealer failed to tell us when he first came to review our heating needs and give us an estimate that our existing vent holes would not match the Rinnai units. Had we known this we could have considered our options and possibly budgeted to have new vent holes cut. (I just got a $400 estimate to have one vent hole lowered seven inches.) Instead when the authorized dealer was installing the units he just took some cement pavers from our yard and jacked the units up to the height of the existing holes and left the pavers in place under the units. This looks especially lovely on the bedroom carpeting. I should also add that I had to leave before he was finished with the installation. When we came home that evening our bedroom was easily approaching 100 degrees and the unit was going full throttle. The authorized dealer had only tested to make certain the unit went on before leaving. Apparently he didn't test to make sure it would also go off. Long story short, the unit had a broken thermostat and the entire unit had to be replaced. So if you do buy one of these units, plan to be home for several hours after installation to test the unit.
Description of Rinnai EX11CN Direct Vent Furnace NGWith the EX11 you'll always enjoy clean, comfortable heat in those hard to heat areas of your home. Its compact design offers flexible installation options, and the wall termination kit only requires a 3" hole.
Space Heaters
|
 |
|
|
|