Shop Fox W1666 2 HP 1550 CFM Dust Collector

Shop Fox W1666 2 HP 1550 CFM Dust Collector
by Shop Fox

Shop Fox W1666 2 HP 1550 CFM Dust Collector List Price: $375.00
Our Price: $360.00
You Save: $15.00 (4%)
Availability: Usually ships in 24 hours
Category: Tools
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Product Details

Manufacturer: Shop Fox
Model: W1666
Product features:
  • Air suction capacity: approximately 1,550 CFM
  • Static pressure: 12.3-Inch
  • Standard bag filtration: 30 Micron
  • Motor amplifier draw: 220-Volt to 12A
  • Bag volume: 5.4 cubic-Feet
Accessories:

Tools and Hardware Reviews of Shop Fox W1666 2 HP 1550 CFM Dust Collector

Customer Review: non functional
Summary: 1 Stars

We ordered the Grizzly cyclone dust collector because the company promised delivery in time for a deadline we had. The unit arrived late and was missing vital components. Not that a box or two was not delivered but that boxes were packed missing components. i.e. All the gaskets were missing, some connectors and sheet metal components of the cyclone.

Customer service informed us that they only had some of the parts, not all, and that they would ship them to us and would charge us $160 for shipping.

I immediately asked for a supervisor! the Grizzly operators refused. It must be policy not to put on a supervisor? I tried to reach a supervisor on several more calls. Finally frustrated I left a message with an operator that Grizzly must ship the missing parts immediately free of additional charge or reverse the order and pick up their useless machine.

Five days later I received a call back from a Grizzly supervisor offering to ship some not all of the parts (they apparently do not have complete replacement parts, and for some reason beyond my comprehension did not think it was reasonable to send the part from another machine they have in inventory). The woman was extremely righteous and rude. Expecting us to pay for an incomplete machine and wait for an indeterminate time to get it working???

It is unfortunate but Grizzly's unethical behavior and utter lack of customer service left us no choice but to declare fraud and have our credit card company reverse the charges.

I would NEVER deal with this company again, and would strongly recommend to others not to as well. If you are going to sell cheap Asian equipment you had better have excellent customer service.

Description of Shop Fox W1666 2 HP 1550 CFM Dust Collector

A powerful new dust collector from Shop Fox! This unit features a 12" steel impeller and has a 2 HP motor that runs on 220V.

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