Customer Reviews for Step2 531700 MailMaster StoreMore Mailbox

Step2 531700 MailMaster StoreMore Mailbox
by Step 2

Step2 531700 MailMaster StoreMore Mailbox List Price: $132.00
Our Price: $108.99
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Category: Tools
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Tools and Hardware Reviews of Step2 531700 MailMaster StoreMore Mailbox

Customer Review: Great Mailbox for Travelers!
Summary: 5 Stars

This is an outstanding product! The design and construction are first rate. For anyone that has to travel on a regular basis, this mailbox's extra storage feature is a great convenience. Assembly and installation are very straight-forward. However, be ready to use some firm blows with a rubber mallet to insert the locking mechanism. It's a very, very tight fight...but a lock should be secure! But the real winner for me on this product is the fantastic customer service from the manufacturer Step2. I purchased this product from a third-party vendor. When it arrived the installation hardware was not included in the box...mistakes happen. I looked up the Step2 web site and then contacted customer service by phone. Not only did I not have to wait forever on hold, but I got to speak to an actual person! The customer service rep was very courteous and simply asked for my contact/mailing information and told me that they'd be shipping replacements for the missing parts. The replacement items were received in one week. I was impressed by the product; but the top-notch customer sealed the deal. I strongly recommend this product and the Step2 company!

Customer Review: castle mailbox
Summary: 5 Stars

I needed a locking mail box that would be teenager proof, unlike my traditional locking wall-mounted box. This "mailmaster storemore mailbox" also resembles a bit of a castle, and actually looks very very nice where I put it, half hidden behind a bush. A neighbor already commented positively on its looks.
I had a bit of trouble installing the lock though. It works, but I don't think its in right. From my experience, I'd have to warn people NOT to hammer the lock into place, even if their hubby suggests it. I am going to go to the hardware store this weekend and try to find a new lock mechanism, and try to do it right the second time around. Other than the lock, no assembly is required... just installation on a short 4"x4" post.
EDIT: IT TURNS OUT THAT THIS MAILBOX IS *NOT* TEENAGER PROOF. I REALLY DON'T KNOW HOW SHE DOES IT, BUT OUR RETARDED DAUGHTER MANAGES TO GET THE MAIL OUT OF IT, EVEN WITH THE FALSE FLOOR TAKEN OUT.

Customer Review: Good Mail box for storing lots of mail
Summary: 4 Stars

We are moving to a new location and needed to set up a mail box that could hold mail we received for approximately 1 week (or longer). This box did the job - it is pretty sturdy (noted it listed under toys so was cautious)and relatively roomy. The box has a "piece" that you can take out so that all the mail just drops into the cavernous storage area - our mail man initially wedged letters in between the box and the mail door because he wasn't sure what happened to the mail if he dropped it in. However he seems to be doing better now. You can put the "piece" back in at any time if you want to mail something - without it there is no way a mailman could reach your sent letter.

Customer Review: Stores Mail-Minimum Security
Summary: 2 Stars

This is not what I was led to believe by the description given. I thought I could use it as a locking secure mailbox for everyday use and also when out of town for several days. However my 12 year old grandson pointed out he could reach the mail from either side of the mailbox with an "extention grabber" and thus retrive or take all the mail or boxes out. I wanted a mailbox which would prevent access by anyone other then my wife and me. The unit is constructed well but I would suggest it is just a regular mailbox for everyday use and a weather resistant lockable storage box with minimual security for vacations ,etc. I returned the unit and will look elsewhere.

Customer Review: Great mailbox!
Summary: 4 Stars

This is a great mailbox. I read the previous reviews, so I knew to expect a little trouble with the lock assembly and just enlarged the hole before assembly. The mail carrier was a bit worried about dropping our mail into the abyss of the base until he saw the locking door for us to access the mail. The price, even with shipping, was considerably less than buying locally, which was a real perk. I did paint it to bring out some texture and make the bricks more realistic looking. I'm very happy with my attractive, functional mailbox.
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