Customer Reviews for Watts WP5-50 Premier Five-Stage Manifold Reverse Osmosis Water Treatment System

Watts WP5-50 Premier Five-Stage Manifold Reverse Osmosis Water Treatment System
by Watts

Watts WP5-50 Premier Five-Stage Manifold Reverse Osmosis Water Treatment System List Price: $249.00
Our Price: $229.79
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Tools and Hardware Reviews of Watts WP5-50 Premier Five-Stage Manifold Reverse Osmosis Water Treatment System

Customer Review: Dummy Proof Install
Summary: 4 Stars

I ordered this unit with Free Super Saver Shipping and it arrived in three days. Amazon.com has yet to dissapoint me. Upon delivery I discovered that the second carbon pre-filter had been improperly seated before it was screwed in at the factory. It crushed the O ring on the plastic housing and gasket on the filter itself. A quick call to Watt resulted in a new plastic housing and filter being shipped out. The support rep was kind, friendly and extreamly helpful.

Install: The unit is easy to install, if your sink and fittings are equal to what is included in the kit. They make it so dummy proof that it makes it diffuclt to modify... To make a long story short, I had to purchase several 3/8 to 1/4 step down/up adapters to get this thing installed. Also, I mounted the water tank in the basment directly under the sink. This saved a whole lot of room under our sink. The only thing under the sink is the filter housing and it hardly takes up any space along the side of our cabinet.

Performance: I monitored the waste water output upon turnig the water on the first time. In my estimation, the unit sent 30 gallons of water down the drain to fill the 3 gallon fresh water tank the first time. That seems to be a lot of wasted water, so I will be looking into a permiate pump. To sum it up this RO unit creates some really fine tasting water. Over all I would recommend it.

Customer Review: Well made product and great tasting water
Summary: 4 Stars

We are pleased with our water filter. The kit is complete and the instructions are good, but not great. There are more tubing connections than I anticipated. For example, 3 tubes go to the faucet alone. The result is a bit of a rat's nest and uses up most of the under sink space.
Having had a plastic ice maker line that failed, while a friend's plastic lines to his R.O. unit failed,(brand unknown and not relevant anyway), I plan to turn it off on extended trips away from home.

Customer Review: Exactly what we needed
Summary: 5 Stars

What my wife and I were looking for was a system that would filter our well water so that we could actually drink it. Like many areas, we had a fairly heavy smell of rotten eggs and it was impossible for us to drink our water out of the tap. This system really did the trick. My wife says that it tastes better than bottled water and no more rotten egg smell. So on that basis, I give it 5 stars. I should also tell you that we use about 2 to 3 gallons a day between beverages, water for the dogs and cooking and we have never run dry.

However, there are a few things to be aware of and our experience was not flawless. First, when I installed the system as instructed and turned the water on, water spewed everywhere. It turns out that both 1/4" tubing push connectors on the system were missing o-rings. So check for o-rings before you turn the water on. However, Watts Premier CSR was easy to contact, responsive and immediately shipped out replacement parts. Within a week, we were up and running.

As I said, I installed the system as per instructions. You need to be aware that whenever the reservoir tank is filling, the unit discharges some waste water into your drain. The instructions have you installing it above the trap under your sink. I did this and the trickle echoed though the entire first floor of our house. It would have driven us mad I think. Fortunately for us, I was able to run a length of tubing to a waste line in our basement and the problem was solved. All we hear now is a barely audible gurgle at the faucet itself.

My last comment is about long term maintenance. Unlike many other systems on the market, this unit requires very minimal maintenance. I could have gotten a system for $100 less at our local home center, but I would have been changing out filters every month. I don't mind doing the work, but when you add up the cost of all those filters (not to mention the environmental impact), it gets pretty expensive over the course of a year. This system recommends doing maintenance every six months. I estimate that in two years I will have made back that $100 and then some.

Customer Review: Practical things to know about this and other RO systems
Summary: 4 Stars

The only major problem is that the faucet is cheapo chromed plastic. I bought a nice brushed nickle one at Lowes.

Filter price is nice. $40 on amazon for a 7 filter pack good for one year. They are standard filters too so you don't have to buy Watts replacements. You will have to spend $65 more every 2-5 years for the membrane.

Not too hard to hook up if you don't have to cut a hole in your sink. Lots of connections to make. Make sure you only use teflon tape where the instructions specify it.

Fast water flow. Tank takes hours to fill. Unless you need more than a bucket full within a few hours you wont run out of fast clean water.

Tank is a little shy of 12" x 16". It fits behind the drain pipes of my sink, but I had to remove the bottem of the cabinet (which was warped and water damaged anyway so due for replacement) to get it past the pipes. Would have fit in front, but didn't want to loose the space.

Wattspremier web site has a FAQ if you need more info:

RO wastes water, but I used to waste water by running the water for a bit before filling my glass.

Iron is bad for a RO membrane. You can buy a TDS water tester on ebay for about $20 to monitor how well the membrane is doing.

Water pressure should be 40-85 psi. Pump or pressure relief valve may be required otherwise.

You should sanitize an RO system yearly with a little bleach.



Customer Review: Perfection!
Summary: 5 Stars

This works better then the Boat RO system I had turning salt water into the best ,clearest tasting water we have drank. Its a wiz to install- didn,t take half the room I thought it would. And installation took all of 30 mins. max. Water quality is 4 stars for us in tastelessness. I could rave on about this- but I will say We got it right picking this model and brand. Yoo-hoo . I am sparkling clean and glistening clear.
Recommend it to everyone.
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